HPE StoreEasy 1000, 3000, 5000 Storage, and HPE 3PAR StoreServ File Controller Release Notes

SR 2016.09.5 for Systems running Windows Storage Server 2012 R2

Part Number: B7D88-96594
Published: November 2016
Edition: 2

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Description

These release notes describe the hotfixes, security updates, memory optimization with dashboard network service and health service, pool manager rule for 10 TB disks, service vulnerability issues, HPE Software components for HPE StoreEasy Storage SR 2016.09.5 service release. This service release includes the following systems running Windows Storage Server 2012 R2:

  • HPE StoreEasy 1000 Storage

  • HPE StoreEasy 3000 Storage

  • HPE StoreEasy 5000 Storage

  • HPE 3PAR StoreServ File Controller

Starting with SR 2015.10.5, the installation of the service release is through a Update Tool interface. On standalone systems, you can install the service releases by selecting the Standalone mode. On a two-node cluster, you can install the service releases by selecting the Coordinate or Cluster mode. For information on installing updates using the Update Tool, see “Installation instructions”.

Update recommendation

The following table contains a list of Quick Restore (QR) versions and related service releases that should have been applied prior to installing this latest service release.

StoreEasy QR Version The following service releases need to be applied prior to attempting to install the SR 2016.09.5 update

4.04.0c.37

None

4.04.0b.15

SR 2016.05.5

4.04.0a.24

SR 2016.01.5 + SR 2016.05.5

4.03.0b.12

SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

4.03.0a.84

SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

4.02.0a.95

SR 2015.03.5 + SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

4.00.1a.23

SR 2014.09 + SR 2014.12.5 + SR 2015.03.5 + SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

4.00.0b.4

SR 2014.09 + SR 2014.12.5 + SR 2015.03.5 + SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

4.00.0a.71

SR 2014.09 + SR 2014.12.5 + SR 2015.03.5 + SR 2015.07.5 + SR 2015.10.5 + SR 2016.01.5 + SR 2016.05.5

Prerequisites for the Update Tool

  • For clustered systems, the system must be joined to a domain, have a minimum of two nodes, and all nodes in the cluster must be up.

  • You must be logged in to the local administrator account to install and use the Update Tool.

Prerequisites for using the Update Tool with Clustered Systems

  • To use the Update Tool in the Cluster mode, you must install the Update Tool on any one node of the cluster.

  • The domain account used must have appropriate access to each node and should be a member of the local administrator account on each node.

Prerequisites for using the Update Tool in the Coordinator mode

  • To use the Update Tool in the Coordinator mode, you must install the Update Tool only on the remote coordinator system.

  • The cluster and coordinator systems must be joined to the same domain.

  • The domain account used must have appropriate access to each node and should be a member of the local administrator account on each node.

Product models

HPE StoreEasy 1000 Storage product models

  • HP StoreEasy 1430 Storage

  • HP StoreEasy 1440 Storage

  • HP StoreEasy 1450 Storage

  • HP StoreEasy 1450 4TB SATA Storage

  • HP StoreEasy 1450 8TB SATA Storage

  • HP StoreEasy 1450 16TB SATA Storage

  • HP StoreEasy 1450 4TB SATA Storage/S-Buy

  • HP StoreEasy 1450 8TB SATA Storage/S-Buy

  • HP StoreEasy 1450 16TB SATA Storage/S-Buy

  • HP StoreEasy 1530 Storage

  • HP StoreEasy 1540 Storage

  • HP StoreEasy 1550 Storage

  • HP StoreEasy 1550 4TB SATA Storage

  • HP StoreEasy 1550 8TB SATA Storage

  • HP StoreEasy 1550 16TB SATA Storage

  • HP StoreEasy 1630 Storage

  • HP StoreEasy 1640 Storage

  • HP StoreEasy 1650 Storage

  • HP StoreEasy 1650 16TB SAS Storage

  • HP StoreEasy 1650 32TB SAS Storage

  • HP StoreEasy 1650 48TB SAS Storage

  • HP StoreEasy 1650 16TB SAS Storage/S-Buy

  • HP StoreEasy 1650 32TB SAS Storage/S-Buy

  • HP StoreEasy 1650 48TB SAS Storage/S-Buy

  • HP StoreEasy 1650 90TB SATA Storage

  • HP StoreEasy 1830 Storage

  • HP StoreEasy 1840 Storage

  • HP StoreEasy 1850 Storage

  • HP StoreEasy 1850 9.6TB SAS Storage

  • HP StoreEasy 1850 14.4TB SAS Storage

  • HP StoreEasy 1850 9.6TB SAS Storage/S-Buy

  • HP StoreEasy 1850 14.4TB SAS Storage/S-Buy

    HPE StoreEasy 3000 Storage product models

    • HP StoreEasy 3850 Gateway System

    • HP StoreEasy 3850 Gateway Single Node

    • HP StoreEasy 3850 Gateway Blade Storage

    • HP StoreEasy 3830 Gateway Storage

    • HP StoreEasy 3830 Gateway Storage Blade

    • HP StoreEasy 3840 Gateway Storage

    • HP StoreEasy 3840 Gateway Storage Blade

    • HP StoreEasy 3850 Gateway Storage

    • HP StoreEasy 3850 Gateway Blade Storage

    HPE StoreEasy 5000 Storage product model

    • HP StoreEasy 5530 Storage

    HPE 3PAR StoreServ File Controller product model

    • HP 3PAR StoreServ File Controller v3 System

    • HP 3PAR StoreServ File Controller Storage

    • HP 3PAR StoreServ File Controller v2 Storage

    • HP 3PAR StoreServ File Controller v3 Storage

    • HP 3PAR StoreServ File Controller v3 Single Node Storage

    Software components

    Table 1 lists the software components that are included in this service release:

    Software components for HPE StoreEasy 1000 Storage

    ComponentVersion

    StoreEasy Dashboard

    1.3.0.240

    StoreEasy Dashboard Data Services

    1.4.0.2

    Rest API (HP Management Web Services)

    1.4.0.433

    NAS Online Help

    2.2.1

    StoreEasy Storage Management Provider

    1.4.10

    StoreEasy Pool Manager

    1.4.0.29

    StoreEasy Pool Manager Provider

    1.4.1

    Network Configuration Tool

    1.3.0.14

    StoreEasy ICT

    3.2.37

    StoreEasy Notification System

    1.00.0067

    Product Feedback Tool

    1.00.0015

    HPS Report

    9.7

    Server Manager extensions Gen9

    2.0.0.37

    Server Manager extensions Gen8

    1.0.0.38

    Software components for HPE StoreEasy 3000 Storage and HPE 3PAR StoreServ File Controller

    ComponentVersion

    StoreEasy Dashboard Data Services

    1.3.0.240

    Rest API (HP Management Web Services)

    1.4.0.433

    NAS Online Help

    2.2.1

    StoreEasy Storage Management Provider

    1.4.10

    StoreEasy Pool Manager

    1.4.0.29

    StoreEasy Pool Manager Provider

    1.4.1

    Network Configuration Tool

    1.3.0.14

    StoreEasy ICT

    3.2.37

    StoreEasy Notification System

    1.00.0067

    Product Feedback Tool

    1.00.0015

    HPS Report

    9.7

    Server Manager extensions Gen9

    2.0.0.37

    Server Manager extensions Gen8

    1.0.0.38

    Service Pack for ProLiant components

    The SPP bundle SPP2016.04 is provided with this service release. SPP supplement build components lists the Microsoft Windows Server 2012 R2 supplement for SPP components that are post installed.

    SPP supplement build components

    SupplementSPP supplement build componentsVersion

    cp028001.exe

    Matrox G200eH Video Controller Driver for Windows Server 2012 and Server 2012 R2

    9.15.1.120

    cp026989.exe

    HP Lights-Out Online Configuration Utility for Windows 2003/2008/2012 x64 Editions

    4.7.0.0

    cp023630.exe

    HP H2xx SAS/SATA Host Bus Adapter Driver for Microsoft Windows Server 2012 R2 x64 Editions

    2.68.64.1

    cp028035.exe

    HP System Management Homepage for Windows x64

    7.5.4.3

    cp028042.exe

    HP ProLiant iLO 3/4 Channel Interface Driver for Windows X64

    3.10.0.0 (J)

    cp027533.exe

    HP ProLiant iLO 3/4 Management Controller Driver Package for Windows Server 2008/2012 X64

    3.20.0.0 (B)

    cp028326.exe

    HP Insight Diagnostics Online Edition for Windows x64 Editions

    10.50.2007.0

    cp027827.exe

    HP ProLiant Smart Array SAS/SATA Event Notification Service for Windows Server 2008 x64 Editions and Windows Server 2012

    6.46.0.64

    cp027996.exe

    HP ProLiant Integrated Management Log Viewer for Windows Server x64 Editions

    7.6.0.0

    cp027391.exe

    HPE Insight Management Agents for Windows Server 2003/2008 x64 Editions

    10.40.0.0

    cp027592.exe

    HP Insight Management WBEM Providers for Windows Server x64 Editions

    10.40.0.0

    cp026812.exe

    HP Broadcom 1Gb Drivers for Windows Server x64 Editions

    17.2.0.0

    cp028640.exe

    HPE Smart Storage Administrator (HPE SSA) for Windows 64-bit

    2.40.13.0

    cp027016.exe

    HPE Smart Storage Administrator (HPE SSA) CLI for Windows 64-bit

    2.40.13.0

    cp028046.exe

    HP ProLiant Smart Array HPCISSS3 Controller Driver for Windows Server 2012 x64 Edition

    63.12.0.64

    cp028131.exe

    HPE ProLiant Gen9 chipset Identifier for Windows

    1.4.0.0

    cp027585.exe

    HP ProLiant Agentless Management Serivce for Windows x64

    10.40.0.0

    Operating systems

    Microsoft Windows Storage Server 2012 R2 Standard Edition

    Languages

    • English

    • French

    • German

    • Italian

    • Japanese

    • Russian

    • Simplified Chinese

    • Spanish

    Enhancements

    The following enhancement is part of SR 2016.09.5:

    • 10TB Support

    • Venezuela time zone.

    Fixes

    The following fixes are included in SR 2016.09.5:

    • Multiple events with Event ID 1035 are seen every day at 3:00 AM.

    • Services that contain a space in the path enclosed in quotes.

    • Dashboard: The WCF Data Service is modified for memory optimization.

    Determining the current version

    To determine if you must install the service release, you must verify the HPE System Installation and Recovery version that is running on the StoreEasy Storage. To determine the HPE System Installation and Recovery version, click Server Manager → Tools → HPE StoreEasy and click Manage Storage Pools.

    An HPE System Installation and Recovery version that is less than the version listed in the Description section indicates that you are running an older version of the HPE StoreEasy Storage software. HPE recommends that you upgrade to the latest version.

    To determine the current service release version for StoreEasy 3000 and 3PAR StoreServ File Controller:

    1. Log in to the server blade.

    2. Open a command window.

    3. Enter the following registry command and verify the service release version in the output:

      C:\> reg query HKLM\Software\Hewlett-Packard\StorageServer

    A service release that is less than the version listed in the output indicates you are running an older version of the StoreEasy software. HPE recommends that you upgrade to the latest version.


    TIP: You can also use the Pool Manager or System Dashboard to determine the current version of the service release. Pool Manager is available on HPE StoreEasy 1000 and 5000 Storages, and System Dashboard is available on HPE StoreEasy 1000, 3000, and 3PAR StoreServ File Controller.


    Installation instructions

    This section provides instructions on how to install updates using the Update Tool. For more information on using the Update Tool, click Help in the Update Tool wizard. For information on the installation prerequisites, see “Prerequisites for using the Update Tool with Clustered Systems”.


    IMPORTANT:

    • Before installing the service release, ensure that the system drive on which you install the service release has a minimum 5GB of free space to accommodate the upgrade.

    • In the Standalone mode, when the installation in progress, you cannot stop or cancel the process. The Close button on the title bar is also unavailable during the installation.


    Once you install the Update Tool, the Update Tool icon is displayed on the desktop. The Update Tool also creates SMB shares called Root and Script.

    • The Root share is created only if there is a minimum 5GB of free space in the system.

    • The Script share contains the PostUpdateScript.ps1 PowerShell script that monitors the SR installation progress.

    Installing updates using the Update Tool (Standalone mode)

    1. Double-click the Update Tool icon on the desktop to launch the tool.The available modes to install the updates appear.

    2. Select a mode: Standalone, Co-ordinate or Cluster mode

    3. Click Next.

      If you select:

      • Standalone mode, the system navigates to the Update Tool Summary page.

      • Cluster mode or Co-ordinator mode, the system navigates to the Update Tool Input page.

    4. On the Update Tool Input page, enter the required settings and click Next. The Update Tool Summary page appears.

    5. Click Install. The installation starts and the tool navigates to the Update Tool Result page, which provides the status of the installation.

      NOTE: For Standalone mode, you cannot cancel the installation after the installation starts.

    6. Click Open Log to view the log files that the system generates during the update installation.

      NOTE: For a cluster system, you must select individual nodes and then click Open Log to view the logs for that particular node.

    7. The update will complete installation after you reboot the system.

      Click OK to exit the tool.

      • If no component in the SR package requires reboot, the application closes.

    Installing updates using the Update Tool (Cluster or Coordinator mode)

    1. Launch the Update Tool by double-clicking the Update Tool icon on the desktop.

      The available installation modes are displayed.

    2. Select Cluster or Coordinator and click Next.


      NOTE: For clusters with more than two nodes, select the Standalone mode after launching the Update Tool and then run the tool on each node of the cluster.


    3. Enter the domain username and password and click Next.


      NOTE: The cluster name is displayed by default only if you select Cluster on the mode selection screen.


      The System Configuration Summary screen appears on which you can view the selected mode, name of the system, path of the update package, and a list of components to be installed.

    4. Click Install.

      The progress and status of each task is displayed.

    5. Click Open Log to view the HPIM log of the selected node or click Close to close the Update Tool.


    NOTE:

    • The Open Log and Close buttons are enabled only when the installation completes. These buttons are disabled when the installation is in progress.

    • During installation, if you encounter the following message: An internal powershell error occured. Please view the logs for more details. Navigate to C:\nas\logs\UpdateTool\ to view the Update Tool logs. The logs indicated in the error message are the Update Tool logs, not HPIM logs of the system on which you launched the Update Tool.


    If any component in the service release package requires a reboot, a warning message is displayed when you click Close. You can either proceed with the system restart or restart the system later to apply the updates. After installing the updates, you can uninstall the Update Tool from Control Panel.

    Windows security updates and hotfixes

    This Service Release includes updates and security patches available on Windows update from August 2016.

    Hot fixes for Windows Storage Server 2012 R2

    Issues and workarounds

    • To un-install the previous version of the Update Tool and to start the installation of this SR, perform the following steps:

      1. OpenControl Panel –> Programs –> Programs and Features

      2. Un-install Update Tool.

      3. Install SrPackage_2012R2_2016.09.5.msi.

    • The following message is displayed while installing updates in the Cluster or Coordinator mode using the Update Tool:The updating run has failed or has been cancelled.

      Perform the following steps:

      1. Go to Control Panel → System and Security → Windows Firewall.

      2. Click Allow a program through Windows Firewall.

      3. Verify that the following programs are allowed through Windows Firewall:

        • Windows Management Instrumentation (WMI)

        • Windows Remote Management

        • Windows Remote Management (Compatibility)


          NOTE: You must perform this step for the remote coordinator system and for all nodes of the cluster that you are updating in the Cluster or Coordinator mode.


      4. Run the Enable-PSRemoting PowerShell command on the remote coordinator system and on all nodes of the cluster being updated.

      For more information, see the following Microsoft TechNet articles:

    • Occasionally, while installing updates in the Coordinator mode, the update fails.

      Perform the following steps:

      1. Right-click the Update Tool icon on the desktop and click Properties.

        The Update Tool Properties window is displayed.

      2. Click Shortcut and then enter %WINDIR% in Start in.

      3. Click Apply and then click OK.

    • The service release GUI does not display the text for hotfixes, Windows updates, and security updates that are available on the Microsoft website. Only generic messages are displayed for these updates.

      There is no workaround for this issue.

    • Pool Manager does not support conversion of spare drives to data drives.

      Go to HP Smart Storage Administrator (HP SSA) and remove the spare drive from the pool and assign it as a data drive.

    For information on known issues and workarounds, see the Release Notes of your product listed in Prerequisites for the Update Tool.

    Effective date

    November 2016

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