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Description

These release notes describe disk enclosure firmware version 4.04 for HPE D3000 disk enclosures.

NOTE:

The Smart Component that is used to install the firmware has its own version. There are 4.04, 4.04(A), 4.04(B), and 4.04(C) versions of the Smart Component available. The Smart Component version change was done for compatibility with newer host OS versions. All contain the same 4.04 version of disk enclosure firmware. If you have already installed Smart Component 4.04, it is not necessary to install 4.04(A), 4.04(B), or 4.04(C). If you do need to upgrade, you should use the latest Smart Component available.

Update recommendation

Recommended

Supersede information

Supersedes: Version 3.64

Product models

  • D3600 Disk Enclosure

  • D3610 Disk Enclosure

  • D3700 Disk Enclosure

  • D3710 Disk Enclosure

Operating Systems

  • Microsoft Windows

    • Microsoft Windows Server 2019

    • Microsoft Windows Server 2016

    • Microsoft Windows Server 2012 R2

    • Microsoft Windows Server 2012

    • Microsoft Windows Server 2012 Essentials

  • Linux

    • Red Hat Enterprise Linux 7 Server

    • Red Hat Enterprise Linux 6 Server (x86-x64)

    • SUSE Linux Enterprise Server 15

    • SUSE Linux Enterprise Server 12

    • SUSE Linux Enterprise Server 11 (AMD64/EM64T)

  • VMware

    • VMware vSphere 6.5

    • VMware vSphere 6.0

Languages

  • English

  • Japanese

Supported products and systems

The disk enclosure is supported with the following products and systems:

  • HPE ProLiant BL660c Gen9 Server

  • HPE ProLiant BL460c Gen10 Server

  • HPE ProLiant BL460c Gen9 Server

  • HPE ProLiant DL580 Gen10 Server

  • HPE ProLiant DL580 Gen9 Server

  • HPE ProLiant DL560 Gen10 Server

  • HPE ProLiant DL560 Gen9 Server

  • HPE ProLiant DL385 Gen10 Server

  • HPE ProLiant DL380 Gen10 Server

  • HPE ProLiant DL380 Gen9 Server

  • HPE ProLiant DL360 Gen10 Server

  • HPE ProLiant DL360 Gen9 Server

  • HPE ProLiant DL180 Gen9 Server

  • HPE ProLiant DL160 Gen9 Server

  • HPE ProLiant DL120 Gen10 Server

  • HPE ProLiant DL120 Gen9 Server

  • HPE ProLiant DL80 Gen9 Server

  • HPE ProLiant DL60 Gen9 Server

  • HPE ProLiant DL20 Gen9 Server

  • HPE ProLiant DL20 Gen10 Server

  • HPE ProLiant ML350 Gen10 Server

  • HPE ProLiant ML350 Gen9 Server

  • HPE ProLiant ML150 Gen9 Server

  • HPE ProLiant ML110 Gen10 Server

  • HPE ProLiant ML110 Gen9 Server

  • HPE ProLiant ML30 Gen9 Server

  • HPE ProLiant ML30 Gen10 Server

  • HPE ProLiant ML10 Gen9 Server

  • HPE ProLiant XL450 Gen10 Server

  • HPE ProLiant XL270d Gen10 Server

  • HPE ProLiant XL230k Gen10 Server

  • HPE ProLiant XL190r Gen10 Server

  • HPE ProLiant XL170r Gen10 Server

  • HPE Apollo 4200 Gen9 Server

Devices supported

The Disk Enclosure can be attached to any of the following HPE Storage Controllers and Host Bus Adapters:

  • Smart Array P841 Controller

  • Smart Array P741m Controller

  • Smart Array P408e-p Controller

  • Smart Array P408e-m Controller

  • Smart Array P441 Controller

  • Smart Array E208e-p Controller

  • Smart HBA H241

Enhancements

  • Implemented back-end changes to improve reliability and supportability

  • Added support for:

    • D3610 and D3710 models

    • VSM

    • ProLiant Gen10 servers with VMware components

    • P408e and E208e controllers with VMware

    • Component flashing on ProLiant Gen10 servers through iLO 5 using Integrated Smart Update Tools (iSUT)

    • ProLiant DL20 Gen10 and ML30 Gen10 servers

    • Windows Server 2019

    • SUSE Linux Enterprise Server 15

    • Red Hat Enterprise Linux 6.10 Server

Fixes

  • If the NVRAM is unable to respond to commands regarding the power supply, the power supply state is now reported as degraded so users can take action.

  • Added robustness to NVRAM configuration readings to reduce or eliminate instances of the enclosure being in an unexpected state.

Installation guidelines

  • Only perform firmware updates during a system maintenance window, with all I/O to the system halted.

  • In a single domain configuration, updating the I/O modules under certain circumstances causes the update to fail. Specifically, if you host an OS on the disk enclosure (or any storage device). This issue occurs because the Smart Component resets the I/O modules after every update attempt.

    NOTE:

    The I/O modules in the disk enclosures are also called Storage Enclosure Processors (SEPs).

  • In disk enclosures with dual I/O modules, the same firmware version must be installed on both I/O modules. Running different firmware versions may cause unexpected results.

  • Do not power-cycle or restart the enclosure during the firmware update. Doing so can cause functionality loss on the enclosure. It typically takes several minutes for the firmware to load.

  • Firmware update progress messages are logged to:

    • <systemdrive>\CPQSYSTEM\Log\D3000.log (Windows)

    • /var/cpq/D3000.log (VMware, Linux)

  • The update summary is logged to:

    • <systemdrive>\CPQSYSTEM\Log\cpqsetup.log (Windows)

    • /var/cpq/Component.log (VMware, Linux)

Installation instructions

Follow the installation instructions for your operating system. You can also use Smart Update Manager (SUM) to complete the installation.

Installing firmware using the VMWare Smart Component

Procedure
  1. Enable Tech Support Mode on the ESXi host.
  2. Log in as root.
    IMPORTANT:

    You must be root to apply the ROM update.

  3. Place the Smart Component in a temporary directory.
  4. To unzip the Smart Component, enter the following command, where CP0xxxxx is the name of the Smart Component: 
    unzip CP0xxxxx.zip
  5. From the same directory, execute the Smart Component. For parameters to use with the command, see Command options for Linux and VMware. 
    ./CP0xxxxx.vmexe
  6. To complete the firmware installation, follow the Smart Component prompts.
  7. Disable Tech Support Mode on the ESXi host.

Installing firmware using the Linux firmware rpm

Procedure
  1. Enter the following command to install the firmware rpm, which extracts the contents to /usr/lib/x86_64-linux-gnu. 
    rpm -ivh <rpm_filename>

    Tthe CP0xxxxx.scexe script is located in the hp-scexe-compat folder. The setup file is located in the firmware-d3000-<version>-* folder, where <version> is the version of the rpm installed.

  2. To install firmware, execute ONE of the following commands. For parameters to use with the command, see Command options for Linux and VMware. 
    # ./CP0xxxxx.scexe (in /usr/lib/x86_64-linux-gnu/hp-scexe-compat) 
    #. /setup (in /usr/lib/x86_64-linux-gnu/firmware-d3000-<version>-*)

    The results of the firmware installation are saved to the Component.log file, located in the /var/cpq/ directory.

  3. To uninstall the rpm, run the following command: 
    rpm -e <rpm_package_name>

Installing firmware using the Windows executable wizard

Procedure
  1. Place the downloaded firmware package in a temporary directory.
  2. Using Windows Explorer, navigate to the directory containing the download.
  3. Double click the executable file.
  4. Follow the onscreen prompts.

Installing firmware using Windows Command Prompt

Procedure
  1. Open the Command Prompt.
  2. Enter the following command, where CP0xxxxx is the name of the Smart Component. For parameters to use with the command, see Command options for Windows. 
    CP0xxxxx.exe

Firmware installation using Smart Update Manager (SUM) from Service Pack for ProLiant (SPP)

Depending on the operating system, you can install firmware online, online and remotely, or offline.

Installing firmware online and remotely for VMware

Procedure
  1. Place the desired firmware to be installed in the /SPP20xxxxx/packages directory.
  2. Enter the following command: 
    CD /packages and ./hpsum
  3. Click Next.
  4. Click Add Single Target.
  5. Enter the IP or DNS address of the ESXi host to be updated.
  6. Enter the ESXi host credentials (username of root or administrator and password).
  7. Follow the SUM prompts to complete the firmware installation.

Installing firmware offline for Linux

Procedure
  1. Place the desired firmware to be installed in the /SPP20xxxxx/packages directory on the USB key.
  2. Place the SPP on a USB key using the USB Key Creator Utility, which is available at: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_360731071b404454b454390208.
  3. Boot from the newly created Service Pack for ProLiant USB key.
  4. Follow the SUM prompts to complete the firmware installation.

Installing firmware online for Linux

Procedure
  1. Log in as root (you must be root to apply the ROM update).
  2. Place the desired firmware to be installed in the /SPP20xxxxx/packages directory.
  3. Run the launch_sum.sh in the root of the ISO.
  4. To complete the firmware installation, follow the onscreen prompts.

Installing firmware online for Windows

Procedure
  1. Place the desired firmware to be installed in the \SPP20xxxxx\packages directory.
  2. Run the launch_sum.bat in the root of the ISO. For parameters to use with the command, see Command options for Windows.
  3. To complete the firmware installation, follow the onscreen prompts.

Command options for Linux and VMware

Option (use either option) Description
-d

--discover <absolute path to file>

Dump discovery information in XML format to the file path specified
-e

--reflash

Flash even if the device is already up-to-date
-f

--force

Always flash applicable devices (same as -e -g)
-g

--downgrade

Allow a downgrade even if the device is running a newer firmware version
-s

--silent

Install firmware without user interaction (no text displayed during installation)

Command options for Windows

Option Description
/s Install firmware without user interaction (no text displayed during installation)
/f

Allow a downgrade or reinstallation even if the firmware is currently up-to-date. Can only be used with /s.

/h,? Display command line help (in a dialog box)

Firmware installation using Integrated Smart Update Tools (iSUT)

For ProLiant Gen10 servers, you can use iSUT through iLO 5 to deploy firmware updates. For more information and installation instructions, see the Integrated Smart Update Tools 2.3.x for Windows, Linux, and VMware User Guide available at: http://www.hpe.com/info/sut-docs.

Once iSUT is installed, firmware updates are deployed according to the iSUT operating mode you configure during installation. For more information about how firmware updates are deployed with iSUT, see the Smart Update Manager User Guide available at: https://support.hpe.com/hpsc/doc/public/display?docId=a00047899en_us.

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