These release notes describe the HP StoreEasy service release 2014.09 for HP StoreEasy 1000 Storage, HP StoreEasy 3000 Storage, and HP 3PAR StoreServ File Controller v2 running Windows Storage Server 2012 R2 Standard Edition. This service release can be used to upgrade your existing HP StoreEasy Storage that is running HP System Installation and Recovery version 4.00.xa.xx.
The following table lists the HP StoreEasy Storage models and their supported hardware platforms.
HP StoreEasy 1000 Storage product models
| Product model | Hardware platform |
|---|---|
| HP StoreEasy 1440 Storage | HP ProLiant DL360e Gen8 Server |
| HP StoreEasy 1540 Storage | HP ProLiant ML310e v2 Gen8 Server |
| HP StoreEasy 1640 Storage | HP ProLiant DL380e Gen8 Server |
| HP StoreEasy 1840 Storage | HP ProLiant DL380p Gen8 Server |
This section describes the software components and versions that are installed, updated, removed, or disabled for the partial and full service releases.
HP StoreEasy 3000 and HP 3PAR File controller v2
ProLiant Service Pack Components
HP StoreEasy Storage Management Provider 1.1.0.258
HP NAS Online Help 2.1.2
HP Management Web Services 1.1.0.220
HP System Dashboard 1.1.0.10
HP StoreEasy 1000
ProLiant Service Pack Components
HP StoreEasy Storage Management Provider 1.1.0.258
HP NAS Online Help 2.1.2
HP Pool Manager Provider 1.1.1.57
HP Management Web Services 1.1.0.220
HP System Dashboard 1.1.0.10
| Languages | Versions |
|---|---|
| English | 4.00.0a.xx or 4.00.1a.xx |
| French | 4.00.0a.xx or 4.00.2a.xx |
| German | 4.00.0a.xx or 4.00.4a.xx |
| Italian | 4.00.0a.xx or 4.00.3a.xx |
| Japanese | 4.00.0a.xx or 4.00.7a.xx |
| Russian | 4.00.0a.xx or 4.00.6a.xx |
| Simplified Chinese | 4.00.0a.xx or 4.00.8a.xx |
| Spanish | 4.00.0a.xx or 4.00.5a.xx |
The HP System Dashboard services and applications use port numbers in the range 49250 to 49258. Be sure that you do not use these port numbers for any other purpose.
To determine if you must install the service release, you must verify the HP System Installation and Recovery version that is running on the HP StoreEasy Storage. To determine the HP System Installation and Recovery version, click Server Manager → Tools → HP StoreEasy and click Manage Storage Pools.
This service release version is applicable for HP StoreEasy 1000 Storage system, HP StoreEasy 3000 Storage system, and HP 3PAR StoreServ File Controller v2 running HP System Installation and Recovery version 4.00.xa.xx.
To download the latest HP StoreEasy 1000 Storage system recovery image:
Click Storage → File and Object Storage → Flexible File and Application Storage.
Click HP StoreEasy 1000/X1000 Storage → HP StoreEasy 1000 Storage.
Click the Drivers, Software & Firmware link.
Select the required model, driver language, and the operating system.
Click Download.
To download the latest HP StoreEasy 3000 Storage system recovery image:
Click Storage → File and Object Storage → File Services.
Click HP StoreEasy 3000/X3000/P4000 Gateways → HP StoreEasy 3000 Gateway Storage.
Select the required model, driver language, and the operating system.
Click Download.
Instructions for installing the storage system are provided in the Quick Start Guide of your product.
Go to http://www.hp.com/go/support.
Select Drivers & Downloads.
Enter your product (for example, HP StoreEasy 1000 Storage, HP StoreEasy 3000 Storage, or HP 3PAR StoreServ File Controller v2) in Enter a product name or number and click Go.
Select your model, select the operating system, and then select the service release.
Copy SrPackage2014.09.exe to a temporary folder on your system.
Run SrPackage2014.09.exe on the server and follow the prompts on the service release installation window. Run the service release installer until the required components are installed.
Accept the EULA (End-User License Agreement).
Verify that all components are selected for installation. If any of the components are not selected, then select those components before starting the installation.
Click Install.
After installing all selected components, reboot the system.
After the reboot, make sure that the following components are installed/upgraded in the system:
HP StoreEasy Dashboard
HP StoreEasy Dashboard Installer
HP StoreEasy Data Service
HP Management Web Services
HP NAS Online Help
HP ServerManager Extension
Microsoft Windows updates listed in Security updates
For HP StoreEasy 3000 Storage System and HP 3PAR File Controller v2 run the Update-StorageProviderCache -DiscoveryLevel Full –PassThru command on an elevated PowerShell command prompt on all nodes of the cluster to update the latest storage related information in the cache.
IMPORTANT: Some updates depend on other updates being installed first. Therefore, it is necessary to run the service release, reboot, and then run the service release a second time. | |
NOTE:
| |
The HP System Dashboard is a management software that enables you to view information about your storage system, such as resource utilization, system details, storage configuration, and network configuration.
For clustered solutions, the dashboard displays information about all nodes available in a cluster. You can select one or more nodes in the dashboard user interface.
The HP System Dashboard contains the following tabs:
Overview—Displays system health, system utilization summary, and system properties.
Events—Displays system event logs that include critical, warning, and informational messages.
Storage—Displays storage overview, drives, volumes, and shares.
Network—Displays network overview, interfaces, teams, and VLANs.
System—Displays system overview, hardware, and software details.
IMPORTANT:
| |
This Service Release includes updates and security patches available on Windows update from 18 October 2013 to 09 September 2014.
The following issues are resolved in this release:
In HP StoreEasy 1640 Storage Systems, users were unable to provision storage using the Pool Manager.
If the number of shares count is very high, it might take a long time to load and display the data in the Storage → Shares tab.
If the system is busy, the HP System Dashboard might take a long time to start or might timeout and display a spinning icon.
Workaround: Initial system discovery can take several minutes depending on the storage attached to the system. After the initial discovery is complete, reload the HP System Dashboard and be sure that the system resources are not over utilized. For example, be sure that the system has enough memory and CPU resources for the workload applied as well as for the applications like the HP System Dashboard that are running.
Hardware failures are not displayed in the Event Logs tab of the Health page.
Workaround: The Event Logs tab may not always display the hardware failures. This happens because the event log has data related to all the events. The Event Logs tab displays only a fixed number of events from the list of known events.
Changes made to the storage hardware is not reflected in dashboard Storage → Drives page.
Workaround: Any change made to the storage hardware is reflected in the Storage → Drives page only when the SMP cache is refreshed. The default interval for the next discovery set in configuration file is 6 hours. However, you can view the updates in the Storage → Drives by executing the Update-StorageProviderCache -DiscoveryLevel Full –PassThru command in an elevated Administrator PowerShell prompt.
When the primary node is down or unreachable in a cluster, the secondary node might not display data for CPU, Memory, Network, and User properties.
Workaround: There is no workaround for this.
If data is not displayed in the HP System Dashboard or if one of the following error messages are displayed:
The service HP Network Discovery Service is currently not installed. Please refer to the troubleshooting section of the release note for more details.
The service HP Storage Discovery Service is currently not installed. Please refer to the troubleshooting section of the release note for more details.
The service HP System Health Discovery Service is currently not installed. Please refer to the troubleshooting section of the release note for more details.
Workaround: Click Start → Control Panel → Uninstall a program and make sure that the following components are installed:
HP StoreEasy Data Service
HP StoreEasy Dashboard
HP Management Web Services
If any of these components are not installed, then re-install the service release.
If one of the following error messages is displayed in the HP System Dashboard, run the services.msc command and start the stopped services listed in the error message:
The service HP Network Discovery Service is currently paused or stopped. Please refer to the troubleshooting section of the release note for more details.
The service HP Storage Discovery Service is currently paused or stopped. Please refer to the troubleshooting section of the release note for more details.
The service HP System Health Discovery Service is currently paused or stopped. Please refer to the troubleshooting section of the release note for more details.
Storage Management Provider service is not running on the system.
Differences observed in the data displayed for cluster nodes.
Workaround: If you observe any difference in the data displayed for cluster nodes, refresh the web browser by pressing F5 to resolve the issue. For example, if the deduplication ratio on cluster nodes does not match, press F5.
Empty Free space, Used space, Unallocated space, and Deduplication ratio seen after rebooting the system or restarting the service
Check the Action box on the Overview screen for the following message:Discovering system...please wait for sometime and refresh
Depending on the storage connected to the system, the HP System Dashboard take several minutes to complete the required data gathering. When the discovery completes, the data is displayed on the dashboard.
Also, change the value in the <Discover> tag under the <Storage> sub element from 15 to 120. For information on the dashboard configuration file, see the Managing the dashboard configuration file section in the Online Help of your product.
CPU utilization is high continuously
If the CPU utilization is high, increase the value in the <Discover> tag under <Eventlogs> and <Storage> sub elements in the dashboard configuration file. For more information on the configuration file, see the Managing the dashboard configuration file section in the Online Help of your product.
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