HP X5000 G2 Network Storage System Release Notes

2.03.0a

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Version: 2.03.0a

..Description

These release notes describe HP X5000 G2 software version 2.03.0a. You may receive this version for a newly purchased HP X5000 G2 Network Storage System or as a service release to upgrade your existing HP X5000 G2 that is running QR version 2.01.0a or later. If you are upgrading, see Determining the current version for more information.

IMPORTANT: Included with your storage system is the HP Storage System Recovery DVD. This DVD is used to restore the system to factory defaults. Keep this DVD in a safe place.

With the release of 2.03.0a, an updated version of the DVD is available online at:

http://www.hp.com/support/downloads

  1. Under storage, select NAS Systems.

  2. Select HP X5000 G2 Network Storage Systems under NAS Appliances.

  3. Select your X5000 G2 model and then select the operating system.

  4. Select the HP Storage System Recovery DVD and follow the instructions online to download.

Update recommendation  Critical

Supersedes  2.02.0a

..Product models

HP X5520 G2 Network Storage System

..Components

The following list contains all component updates since the release of 2.01.0a.

  • HP OOBE and Server Manager 2.3.0

  • HP X5520 Storage Management Tools 1.4.0 (System Recovery DVD), 1.4.1 (Service Release)

  • HP System Management Homepage 6.3.1

  • HP X5520 Enclosure Manager Settings 1.2.0

  • HP X5000 G2 Network Storage System Online Help 1.2.0

  • HP DAN Cluster API 2.0.10675

  • Hewlett-Packard CMP 1.7.10813

  • Hewlett-Packard CMP Firmware Module 1.7.10978

  • HP Lights-Out Online Configuration Utility 4.0.0.0

  • HP ProLiant iLO 3/4 Channel Interface Driver 3.4.0.0

  • HP ProLiant iLO 3/4 Management Controller Package 3.4.0.0

  • Enclosure Manager IP Monitor 1.2.0

  • HP Firmware Update Tool 1.1.8

  • HP RemoteSync Service 1.4.0

  • HP 1210m Volume Online Tool 1.0.4

  • HP 1210m Firmware Version Check 2012042301

  • HP Insight Management CSP WBEM Providers for Windows 2.0.0.5

  • HP Log Storage Topology 1.1.0

  • HP Storage Viewer 1.1.0

  • HP E5000 System Reports Tools 1.0.6

  • Pegasus WMI Mapper 7.0.0.0

  • Microsoft iSCSI Software Target 3.3.16561.0

  • Adobe Acrobat Reader 10.1.2

  • Oracle JRE 6 Update 27 6.0.270

  • Oracle JRE 6 Update 27 (64-bit) 6.0.270

  • Storage Manager for SANs (removed)

  • New HP certificates

..Firmware

2.03.0a includes firmware for the hardware components in the X5000 G2. If you are upgrading to 2.03.0a, the service release does not automatically install this firmware. The package containing the firmware is downloaded to your system. Use the Firmware tab in the System Manager to update the firmware. If your system is already running the latest firmware version for a component, it will not be updated again. The following table lists all firmware version updates since the release of 2.01.0a.

Hardware componentFirmware version
BIOS (X5460sb G2 server blades)2011.05.05
D2600 JBOD (disk enclosure)0131
D2700 JBOD (disk enclosure) 0131
Enclosure Manager (EM)1.20 20120529
Hard disk drivesVaries, depending on model
HP 1210m controller1.66
iLO 31.28
NC532i LOM Emulex2.104.356.0
P410i controller5.14
SAS I/O module (external half)1.8.0.23
SAS I/O module (internal half) 1.8.0.23

..Operating systems

Microsoft Windows Storage Server 2008 R2 SP1 Enterprise x64 Edition

..Languages

  • English

  • French

  • German

  • Italian

  • Japanese

  • Russian

  • Simplified Chinese

  • Spanish

NOTE: Localized versions of the HP X5000 G2 Network Storage System Online Help 1.2.1 are installed when you install the service release. The localized versions of the online help are not included in the latest version of the System Recovery DVD. If you require localized online help, install the service release.

..Enhancements

2.03.0a

  • Added a Documentation section to the Getting Started topic (Server Manager and Online Help).

  • Revised the Create File Server wizard.

  • Revised the Alerts and Email screens and added a test email button.

  • Added the Storage Viewer tool.

  • All of the storage management tools listed under Manage Storage in the Server Manager are available from the Start menu on the desktop. The tools include Storage Viewer and all wizards (Create Witness Disk, Create a Volume, Extend a Volume, Delete Volume, Create File Server, and Manage Spare Drives).

  • Added the ability to add a drive to the pool and then extend a LUN onto that drive in the Extend a Volume wizard.

  • System Manager enhancements include:

    • Added help to each tab.

    • Added a Quick Report Only option to the Reports tab.

2.02.0a

  • Added support for the small form factor (SFF) disk enclosure.

  • Added support for the 3 TB disk drive.

  • Improved usability of the wizards under Manage Storage in the Server Manager.

  • Revised the Alerts and Email functionality.

Security updates

The following list contains all security updates since the release of 2.01.0a.

KB2564958 (http://support.microsoft.com/kb/256498)

KB2567053 (http://support.microsft.com/kb/2567053)

KB2570947 (http://support.microsoft.com/kb/2570947)

KB2572077 (http://support.microsoft.com/kb/2572077)

KB2572078 (http://support.microsoft.com/kb/2572078)

KB2584146 (http://support.microsoft.com/kb/2584146)

KB2585542 (http://support.microsoft.com/kb/2585542)

KB2586448 (http://support.microsoft.com/kb/2586448)

KB2588516 (http://support.microsoft.com/kb/2588516)

KB2617657 (http://support.microsoft.com/kb/2617657)

KB2618444 (http://support.microsoft.com/kb/2618444)

KB2618451 (http://support.microsoft.com/kb/2618451)

KB2620704 (http://support.microsoft.com/kb/2620704)

KB2620712 (http://support.microsoft.com/kb/2620712)

KB2621440 (http://support.microsoft.com/kb/2621440)

KB2631813 (http://support.microsoft.com/kb/2631813)

KB2633870 (http://support.microsoft.com/kb/2633870)

KB2633873 (http://support.microsoft.com/kb/2633873)

KB2639417 (http://support.microsoft.com/kb/2639417)

KB2641653 (http://support.microsoft.com/kb/2641653)

KB2641690 (http://support.microsoft.com/kb/2641690)

KB2643719 (http://support.microsoft.com/kb/2643719)

KB2644615 (http://support.microsoft.com/kb/2644615)

KB2645640 (http://support.microsoft.com/kb/2645640)

KB2647518 (http://support.microsoft.com/kb/2647518)

KB2653956 (http://support.microsoft.com/kb/2653956)

KB2654428 (http://support.microsoft.com/kb/2654428)

KB2656351 (http://support.microsoft.com/kb/2656351)

KB2656356 (http://support.microsoft.com/kb/2656356)

KB2656368 (http://support.microsoft.com/kb/2656368)

KB2656373 (http://support.microsoft.com/kb/2656373)

KB2665364 (http://support.microsoft.com/kb/2665364)

KB2667402 (http://support.microsoft.com/kb/2667402)

KB2675157 (http://support.microsoft.com/kb/2675157)

..Fixes

  • After installing the service release, the System Manager Firmware tab now lists all applicable firmware updates for the hardware components.

  • The automatic refresh function has been removed from the System Manager Firmware tab. This ensures that status information about updates is reflected accurately.

  • When a spare drive goes bad, the failed spare drive and any other spares are now correctly reported in the Manage Spare Drives wizard and the failed spare drive can be removed using the wizard.

  • When viewing a list of existing pools in the Create a Volume wizard, the pool size now accounts for the requested RAID level of the volume.

  • When entering an email address and SMTP address in the Alerts and Email snap-in, the addresses are validated and tested to ensure they can be used.

  • The option to configure the Enclosure Management Unit (EMU) using a local link IP address has been removed.

  • When launching the Validate and Create Cluster wizard, the wizard does not fail when checking prerequisites.

  • In the Extend a Volume wizard, you can now remove unused drives from the pool.

  • On the Enclosure Settings dialog box, the Cancel button has been changed to the Close button.

  • In the Extend a Volume wizard, the following message is now displayed if you attempt to add a spare drive to the pool and there is an issue with the drive: "One or more drives in the pool are missing, degraded or failed. Please address the problem before extending the LUN in the pool."

..HP 1210m controller firmware 1.66 fixes

  • Spare sync and regenerative rebuilds now occur concurrently to address the rare occurrence of a rebuild from a spare disk to replacement disk at the same time as a second disk failure, which previously could result in data loss.

  • When a rebuild operation skipped a data zone that had no data written to it, the rebuild previously might not correctly continue at the next data zone. This issue could cause the operations to remain incomplete, which could put data at risk and cause slow performance.

  • When the I/O modules of the external disk enclosure is flashed by the Firmware Management Tool, the Port field now correctly displays the port ID for each I/O module. Previously, the same value displayed in the Port field for both I/O modules.

  • The Enclosure Manager firmware update would fail if the HP 1210m controller could not detect the Enclosure Manager IP address.

..Workarounds

Enclosure health LED does not indicate system status from both nodes

The front panel health indicator (LED) may not reflect the health of both storage system nodes. One node may not indicate any faults (using HP System Management Homepage) while the other node may have faults. In some cases, the front panel health indicator will remain green, indicating that the system is functioning without faults when in fact there may be faults.

Workaround: Monitor the system using management agents, or manually by running the HP System Management Homepage on each node, to determine the system status.

HP Insight Diagnostics is not currently supported

If you attempt to use HP Insight Diagnostics on the X5000 G2 Network Storage System, it will fail with CISS_StatusHandler errors. HP Insight Diagnostics is not currently supported with the X5000 G2. Until HP Insight Diagnostics includes support for the X5000 G2, use the System Management Homepage or System Manager.

Unclear how to ignore particular networks on the Client access point page of the Create File Server wizard

When multiple non-DHCP networks are detected, each network is displayed on the Client access point page and you must supply a static IP address for each network. However, you may not wish to enable client access to the file server on all of the networks. It is not clear how to ignore particular networks.

Workaround: Do not supply a static IP address for any network over which client access is not desired. Leave the address at the default setting for that network, which is the subnet address. Only networks for which a valid static IP address has been supplied are used. You can review which networks have been selected before submitting the configuration changes.

In Enclosure Manager, the DNS address is automatically selected as the default gateway address

If, when you select Manually configure a static IP address in the Enclosure Manager Settings dialog box, you leave the default gateway field blank and enter the DNS address, the DNS address is automatically set as the default gateway. As a result, you cannot manage the Enclosure Manager settings remotely through ssh because the gateway is incorrect.

Workaround: Use Remote Desktop Connection to access the nodes and the Enclosure Manager settings.

System Manager displays “Flash failed for X5000 Expansion Node I/O Module” even though the firmware was updated successfully

If you have an X5000 G2 connected to a D2600 or D2700 disk enclosure that is running firmware version 0103, an updated version of disk drive firmware is included with the latest service release. When applying the updates for the disk drive firmware on the System Manager Firmware tab, the following error message may display after the upgrade has completed successfully: “Flash failed for X5000 Expansion Node I/O Module”.

Workaround: After you have completed upgrading all components and reboot the system, the error message no longer displays on the System Manager Firmware tab. The disk drive firmware was upgraded successfully.

Status messages about disk drive firmware upgrades may seem contradictory but are not

For some disk drive firmware, there is one Smart Component executable that upgrades the firmware for disk drives within the X5000 servers and the disk drives in attached disk enclosures. In this scenario, when upgrading the disk drive firmware on the System Manager Firmware tab, the Additional Information column may display two messages for one component that seem contradictory, but they are not. As an example, messages similar to the following may be displayed:

Flash not attempted for HP X5000 Storage Enclosure HDD using cp017205.exe: Drive model(s) not supported.
Check log file (c:\CPQSYSTEM\log\cpqsetup.log) for further information.
Flash succeeded for INTERNAL SERVER HDD using cp017205.exe. 
The system must be restarted to complete the operation. 

The first message applies to the external disk enclosure and indicates the drive model is not supported because an external disk enclosure is not attached. The second message applies to the disk drive within the X5000 servers. This scenario applies for the following Smart Component executables and disk drive models:

Smart Component file nameEnclosure disk drive modelServer disk drive model
Cp016024.exe EG0600FBLSH, EG0900FBLSKEG0300FBLSE
Cp017025.exe EG0600FBDBUEG0300FBDBR
Cp016020.exe EG0600FBDSREG0300FBDSP

Conflicting information in the Extend a volume topic in the online help

The Extend a volume topic in the online help contains conflicting information about adding new disks to the pool to increase the size of the volume. The first paragraph in the topic says new disks cannot be added to increase the size of the pool, but step 3 in the procedure explains the new functionality that enables you to increase the size.

Workaround: Step 3 in the procedure is correct. The following sentence in the first paragraph of the topic will be removed in the next update of the online help: “The size can be extended only to the amount available in the storage pool, because new disks cannot be added to increase the size of the pool.”

Viewing the System Management Homepage in Japanese does not display all information displayed in English

When viewing the System Management Homepage in Japanese, some of the enclosure and 1210m controller information that is displayed in English is not displayed in Japanese.

Workaround: To view the missing information, run a report using the Reports tab in the System Manager. After the report is generated, go to the C:\ProgramData\Hewlett-Packard\logs directory and open the hphwphysical.xml file to view all hardware details, including the missing information. Another option is to change the language setting in the browser to English. The details will be displayed in the English version of the System Management Homepage.

Error may stop upgrade process

When upgrading firmware for hardware components, the upgrades are listed in the recommended order on the System Manager Firmware tab. However, if an error occurs for one of the components during the upgrade, the upgrade process stops (instead of skipping that component and upgrading the next one).

Workaround: Follow the instructions on the Firmware tab for any firmware that was not successfully upgraded and attempt to resolve the error. If you choose instead to continue upgrading the remaining components, ensure that you do not select the failed component and only select the remaining components that are listed after the failed component. Then click Apply to continue.

Error may display after upgrading the SAS I/O module firmware

After updating the SAS I/O module firmware but before the system has been rebooted, the following error may display in the Additional Information column on the System Manager Firmware tab:

Error code 0x1012: Flash failed for internal half of SAS I/O Module using IE-1821.fuf. Check log file (C:\ProgramData\Hewlett-Packard\CMP\logs\firwmware.log) for further information.

Workaround: The error message only displays due to the timing of the actual upgrade and the system reboot. Once the system is rebooted or the Firmware tab is refreshed, the error message no longer displays.

Non-clustered volumes are at risk of data corruption

Volumes created for the X5000 are always exposed to both nodes in the system, and are always intended to be used as clustered disks. A volume that has not been added to the cluster should not be used to contain data. The Create Volume Wizard has a check box (Add volume to cluster) that you can deselect, resulting in a non-clustered volume. If you deselect the check box, you should always manually add the volume to the cluster as follows:

  1. Select Start > Administrative Tools > Failover Cluster Manager.

  2. Expand the navigation tree in the left pane and select the Storage node in the tree.

  3. Select Add a disk in the actions pane on the right.

  4. Select the disk corresponding to the volume you just created and click OK.

    The new cluster disk appears as “Available Storage”.

The service release provides a new version of the Create Volume Wizard that does not include the Add volume to cluster checkbox, and will always add a new volume to the cluster. To check which version of the Create Volume Wizard that is installed, select Start > Control Panel > Programs and check the version of HP X5520 Storage Management Tools:

  • Version 1.4.0: Includes the checkbox

  • Version 1.4.1: Omits the checkbox and always adds a new volume to the cluster

Report not generated when HP Storage Viewer is running

If HP Storage Viewer is running when you attempt to generate a report in the System Manager Reports tab, the Reports tab eventually indicates that a report was not generated.

Workaround: To resolve this issue, ensure that HP Storage Viewer is not running when generating a report.

Utility is shown as not installed

After installing the service release in Japanese, the HP Lights-Out Online Configuration Utility is incorrectly shown as not installed.

Workaround: The latest version of the utility is installed and this status may be ignored.

..Determining the current version

To determine if you should install the service release, verify the QR version that is running on the X5000 G2:

  1. Log in to the server blade.

  2. Open a command window.

  3. Enter the reg query command as shown in the following example:

    C:\> reg query HKLM\Software\Wow6432Node\Hewlett-Packard\StorageWorks /s

    Output similar to the following is displayed:

    HKEY_LOCAL_MACHINE\Software\Wow6432Node\Hewlett-Packard\StorageWorks\QuickRestore

    BASE REG_SZ 2.1.0.30

    QRVersion REG_SZ 2.01.0a.93

A QRVersion that is less than the version listed in this document indicates you are running an older version of the X5000 G2 software. Upgrading to the latest version is recommended.

NOTE: The QR version corresponds to the version of the System Recovery DVD that was shipped with the X5000 G2. The System Recovery DVD is periodically updated. If you must perform a system recovery, you may want to check for a more recent version available on the web. See the HP X5000 G2 Network Storage System Administrator Guide for more information about system recovery.

..Backing up recipients for Alerts and Email

If you have configured the X5000 G2 software for Alert Email Notifications, you must back up the defined recipients file before installing the service release. If you do not back up the defined recipients file, the settings will be lost and the Alerts and Email snap-in will not be properly configured.

To determine if there are defined recipients for Alerts and Email:

  1. Open Server Manager and select the System Manager.

  2. Select Alerts and Email.

    If there are recipients listed, continue with the following steps to back up the file.

  3. Copy the SMTPRecipients.txt file from C:\Program Files\Hewlett Packard\HP Server Manager Snap-In\logs\ to a temporary directory (for example, C:\temp).

  4. Upgrade the X5000 G2 software.

  5. After completing the upgrade, copy SMTPRecipients.txt to C:\Program Files\Hewlett-Packard\HP Server Manager Snap-In\logs\.

..Installation instructions (new storage systems)

Instructions for installing the storage system are provided in the HP X5000 G2 Network Storage System Quick Start Guide.

..Installation instructions (existing storage systems)

Before installing the service release, ensure that the system drive where the software will be installed has a minimum of 1 GB of available space to accommodate the upgrade. The specific amount of disk space required depends on the components selected for installation.

  • You must be logged in as the local administrator to install the service release.

  • On systems that have no internet access, the service release installer may pause for up to five minutes while displaying the message, “Please wait while we scan your system for applicable software.” This is due to PowerShell scripts, signed by HP, that are being used to scan for software to be updated. With no internet access, certificate revocation lists cannot be checked, but there is a delay before the check fails and allows the script to continue. Wait for the scan to complete and then the service release installation will continue.

  • The service release executable must be run at least twice on each server blade and requires a firmware upgrade for applicable hardware components during the installation process. Some hardware components cannot be upgraded until a particular component is upgraded first. The service release installation window that displays includes instructions to follow. You can also refer to the HP X5000 G2 Network Storage System Administrator Guide for firmware upgrade procedures.

  1. Download the service release file:

    1. Go to http://www.hp.com/go/support.

    2. Select Drivers and Software.

    3. Enter X5000 G2 in the Enter a product name/number box and click Search.

    4. Select your X5000 G2 product, select the operating system, and then select the service release.

    5. Copy ServiceRelease_swx_2.03.0a.exe to a temporary folder on your system.

  2. If the system is a cluster, complete the following steps to ensure the file system is not affected:

    1. Select Server Manager > Features > Failover Cluster Manager.

    2. Select the cluster. Expand the navigation tree for the cluster if it is not already expanded.

    3. Expand Services and applications and then select the clustered file server service.

    4. Under Action, select Move this service or application to other node.

      Confirm your selection on the confirmation window that is displayed.

    5. Repeat these steps for each file server.

  3. Run ServiceRelease_swx_2.03.0a.exe on the server blade in Bay 1 and follow the prompts on the service release installation window. Run the service release installer until all required components have been installed.

    • If you launch more than one instance of the executable, an incorrect error message is displayed. Instead of indicating that another instance is running, the following error message is displayed:

      7 zip, internal error, code 105

    • When you are prompted to reboot during the installation, the "Installation is complete" message displays in the installer window with two checkboxes—Cleanup and Reboot (both selected by default). Because more than one reboot is required during installation, HP recommends that you uncheck the Cleanup box until you have finished the installation. If you forget to run the cleanup, you can run the service release installer again. The installer returns to the point in the process where you previously stopped.

  4. Copy ServiceRelease_swx_2.03.0a.exe from the server blade in Bay 1 to the server blade in Bay 2 and repeat steps 2 and 3 on that server blade.

  5. Open System Manager on the server blade in Bay 1 and check for firmware updates on the Firmware tab. Update any firmware that is listed. Then, run ServiceRelease_swx_2.03.0a.exe on both server blades again (one at a time) to ensure the service release installation is complete.

On rare occasions, the reboot after completing the service release installation may take approximately 30-40 minutes to complete.

NOTE: After installing the service release and rebooting, the service release installer shortcut is not removed automatically from the desktop. No action will occur if you click the shortcut. You can delete the shortcut.

..Effective date

June 2012


June 2012

2 edition

Part number: QW919-96051