Table 1
lists potential issues you might encounter when using MSU and possible
solutions for the same.
Category |
Issue |
Possible Solutions |
Adapter Detection |
MSU does not detect the adapter |
■ Verify that the drivers for the RAID controller are installed, as described in Installing the Marvell Storage Utility (MSU). ■ Re-install MSU. ■ Install the latest version of MSU. |
Adapter is detected but serial number is not available |
||
Adapter Events |
No events are displayed in MSU or CLI |
■ In Windows, use Windows Event Viewer to view adapter events. ■ Verify that the drivers for the RAID controller are installed, as described in Installing the Marvell Storage Utility (MSU). ■ Re-install MSU. ■ Install the latest version of MSU. |
Auto-Rebuild |
Auto-Rebuild is enabled but the virtual disk does not rebuild automatically |
■ If your degraded virtual disk/array does not auto-rebuild even when a global spare drive is available, verify hat the spare drive is suitable for the virtual disk. |
Other |
Other |
■ Contact us at docfeedback@marvell.com. A quick response is guaranteed. |