HP StorageWorks MSA2000 3.5’’ SATA Hard Drives - Online ROM Flash Component release notes

Versions: SN06


These smart components are for the drives listed in Product models. The smart component can be used to update the hard disk drive when attached to an HP StorageWorks 2000 Modular Smart Array Family System.

Update recommendation  Recommended

Supersedes  All earlier firmware versions.

..Product models

  • ST31000340NS (1000 GB 3 G 7.2 K 3.5-inch SATA)

  • ST3500320NS (500 GB 3 G 7.2 K 3.5–inch SATA)

  • ST3750330NS (750 GB 3 G 7.2 K 3.5-inch SATA)

..Devices supported

The firmware update of these disk drives can be performed when attached to any of the following MSA2000 products.

  • HP StorageWorks Modular Smart Array 2324sa

  • HP StorageWorks Modular Smart Array 2324fc

  • HP StorageWorks Modular Smart Array 2324i

  • HP StorageWorks Modular Smart Array 2312sa

  • HP StorageWorks Modular Smart Array 2312fc

  • HP StorageWorks Modular Smart Array 2312i

  • HP StorageWorks Modular Smart Array 2212fc

  • HP StorageWorks Modular Smart Array 2012sa

  • HP StorageWorks Modular Smart Array 2012i

  • HP StorageWorks Modular Smart Array 2012fc

..Operating system

Windows Smart Component

  • Microsoft Windows Server 2003 x64 Edition (including R2 and base edition)

  • Microsoft Windows Server 2003 (all editions)

  • Microsoft Windows Server 2008 (all editions)

  • Microsoft Windows Server 2008 x64 (all editions)

Linux Smart Component

  • RHEL4, RHEL5 (AMD64/EM64T/x86)

  • SLES10 (AMD64/EM64T/x86)


Drive Firmware:

The HP SATA hard drive models with firmware versions prior to SN06, may experience erroneous drive failure indications. When this occurs, the drive will display a solid amber LED, but upon a hot-plug removal and re-seat or array reboot, the drive will function normally. Erroneous failures may occur when the disk drives appear to be idle or when on line and active.

..Important notes

IMPORTANT: Ensure that no other user is performing administrative functions on the MSA2000 storage system.

CAUTION: Updating the firmware of disk drives in a virtual disk risks the loss of data and causes the drives to be temporarily inaccessible.

NOTE: Disk drive upgrades on the HP StorageWorks MSA2000 is an offline process. All host and array I/O must be stopped prior to the upgrade. For more information, see the HP StorageWorks 2000 Family Modular Storage Array reference guide.

..Windows installation instructions

This is a self extracting executable module. You can execute this module via the command line console or from Windows graphical user interface.

Windows GUI

  1. Enter the MSA2000 SMU credentials in the second dialog window.

  2. Enter the MSA2000 SMU IP address, a username with manage access rights and the password of this user account.

Windows CLI installation instructions

The following syntax can be used to invoke at the command line:

cpxxxxxxx.exe /target <MSA2000_IP> /user <USER_NAME> /passwd <PASSWORD> /s


  • MSA2000_IP is the management IP address of the MSA2000 controller

  • USER_NAME is the username account with manage rights on the MSA2000 controller

  • PASSWORD is the password for username on the MSA2000 controller

Instead of command line parameters you can use the following DOS environment variables:

  • OA_ADDRESS: set this variable for the IP address of MSA2000 controller

  • OA_USERNAME : set this variable for the username of MSA2000 controller

  • OA_PASSWORD : set this variable for the password of MSA2000 controller

..Linux installation instructions

  1. Place the Smart Component in a temporary directory.

  2. Enable execute access to this component using the command chmod+xCPxxxxxx.scexe.

  3. From the same directory, execute the Smart Component. For example:

    ./CPXXXXXX.scexe --target <ip_address> --user <manage_username> --password <password>

  4. Follow the directions given by the Smart Component.

..Failure considerations for MSA2000 configurations

  1. Single ported drive will not be flashed if the owner controller of that drive is not accessible through network

  2. Drives will not be flashed if the drive is in a virtual disk which is being initialized, expanded, reconstructed, verified, or scrubbed.

  3. Flash operation on any pending disks will be aborted if the currently flashed drive is in LEFTOVR state or the virtual disk containing this disk is found to be in offline or critical state. If this does occur, the vdisk can be restored to online status by changing the drive status from leftover to available and then adding the drive to the vdisk as a spare. If a global spare drive was available, it will have been used to restore the vdisk to online status.

..Effective date

August 2009

August 2009

First edition

Part number: 579165-001