TITLE: HP Smart Update Firmware - HP Integrity rx2800 i2 Firmware Bundle for Windows

VERSION:
HP Smart Update Windows Firmware Bundle
Bundle Version : 26.34

System Firmware Version : 1.92
FPGA Firmware Version : 2.00
iLO-3 Firmware Version : 01.53.02
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version : 5.2.0

Note:

· Integrity system firmware update requires a server power cycle for the new firmware to be activated.  When using HP SUM to update the firmware, the default option is “Upload but Do Not Activate“, which allows to delay the power cycle to a later time.  However, it is recommended to immediately activate the new system firmware by choosing the option “Upload and Activate” so you don’t forget about it. 

o Before power cycling the server for any reason, you can check if a firmware update is pending by running the SYSREV command: if it shows revisions in the Pending column, an update is pending and you may expect the system power up to take longer.

· You may also choose, for system firmware updates, to power down the server and apply the system firmware update to the powered down server.  The new firmware will then be activated when the server is powered up.

DESCRIPTION:
This bundle contains the HP Smart Update Manager (HP SUM) Windows x86 application, and firmware components for HP Integrity rx2800 i2 Server including System firmware (SFW), FPGA firmware, iLO-3 MP firmware & Power Monitor firmware. This bundle can be used to update the firmware using the HP SUM application from a Windows x86 system.

Note:

• This bundle supports firmware update for all modes of HP Integrity rx2800 i2 server, Rack-optimized/Data Center Servers (AH395A) or Carrier-Grade/NEBS certified (AT112A) or Office Friendly Server (AH396A) Server.
• Support for HP Integrity rx2800 i2 Carrier-Grade Server with DC Power requires to install Bundle version 26.21 or later.
• It is required to have appropriate SAS RAID firmware (version 5.16 or later) and LAN-On-Motherboard (LOM) firmware (version 4.3.01 or later) installed on your server along with this firmware bundle, available on http://www.hp.com/
•  Current versions can be checked using the HP-UX commands “ioscan –kfnd ciss”, “sautil /dev/cissx vpd” and “nwmgr –q vpd –c lan0”

• Any updates to the information below will be available on the release notes for HP Integrity rx2800 i2 Servers Bundle for HP Smart Update Manager running on Windows, available on http://www.hp.com/

For more information on HP SUM, review the HP Smart Update Manager User Guide and Release notes which are available on hp.com at:

• User Guide
• Release Notes

More information about firmware update methods can be obtained from the following document.
HP Integrity and HP9000 Servers – HP Firmware Update options

UPDATE RECOMMENDATION: Critical (only for remarketed products)

HP recommends systems used in Mission Critical environments update to this revision of firmware during the next system maintenance period in order to improve system reliability.

 [X] Critical
     [X]  Panic,  [X]  Hang,  [  ]  Abort,   [X]  Corruption,  [  ]  Memory Leak,
     [  ]  Other: Risk to mission critical environments Security
     [  ]  Hardware Enablement,  [  ] Software Enablement
 [  ]  Recommended
 [  ]  Optional
     [  ] Hardware Enablement,  [  ]  Software Enablement, [  ]  non-critical
 [  ] Initial Customer Release

SUPERSEDES:
HP Smart Update Windows Firmware Bundle
Bundle Version: 26.33

System Firmware Version : 1.90
FGPA Firmware Version : 2.00
iLO-3 Firmware Version : 01.53.01
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version: 5.0.1

PRODUCT MODEL(S):
HP Integrity rx2800 i2 Server Rack-optimized/Data Center
HP Integrity rx2800 i2 Carrier-Grade Server with DC Power
HP Integrity rx2800 i2 Office Friendly Server

OPERATING SYSTEMS:
HP-UX 11i v3 OE Update Release for March 2010 (and later OE Releases)
Microsoft Windows Server 2008 R2
OpenVMS 8.4

NOTE: HP Smart Update Manager (HP SUM) for Windows is supported on following Windows Operating System flavors:

· Microsoft Windows Server 2008 R2             

· Microsoft Windows Server 2008 R2 Foundation Edition    

· Microsoft Windows Server 2008 x64 - All Editions             

· Microsoft Windows Server 2008 x64 - Server Edition         

· Microsoft Windows Server 2008 x64 - Server Core Edition            

· Microsoft Windows Server 2008 W32 - All Editions           

· Microsoft Windows Server 2008 W32 - Server Edition       

· Microsoft Windows Server 2008 W32 - Server Core Edition           

· Microsoft Windows Server 2008 Essential Business            

· Microsoft Windows Server 2008 Foundation Edition          

· Microsoft Windows Server 2008 Small Business      

· Microsoft Windows Server 2003 x64 Edition (Including R2 & Base Edition)        

· Microsoft Windows Server 2003 - All Editions (Including R2 & Base Edition)     

· Microsoft Windows 7 (64-bit) - All Editions            

· Microsoft Windows 7 (32-bit) - All Editions            

· Microsoft Windows Vista (64-bit)    

· Microsoft Windows Vista (32-bit)    

· Microsoft Windows XP Professional 

LANGUAGES:
International English

ENHANCEMENTS:

· None

FIXES:

Fixed an issue where a memory update operation may not complete properly when an L2 cache line encounters a second single bit data error. This may result in the possibility of undefined system behavior. See Intel Specification Update for more information. If Specification Update link does not work, HP recommend to go to www.intel.com  and search for the latest version of the Intel® Itanium® Processor 9300 Specification Update.

· Fixed an issue where PAL returned no information on bus log overflow

· Fixed an issue where an invalid log format may have been generated by hardware when multiple MLD errors occur in a small window

PREREQUISITES:

• iLO-3 MP(s) must be on the network (reachable from local system) and have static IP or be configured with DHCP.
• An http daemon, service or IDS (Intrusion Detection System) running in the local system may interfere with HP SUM connecting to remote hosts, hence these services may need to be disabled when HP SUM is running.
• Please see the HP Smart Update Manager User Guide for any prerequisites required for HP SUM.

For latest dependencies on SAS IO and LOM, refer to this matrix:
HP Release Sets for rx2800 i2 servers

INSTALLATION INSTRUCTIONS:
Please review all instructions and the "Hewlett-Packard Support Tool License Terms" or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and limitation of liability and warranties, before installing this package. It is important that you read and understand these instructions completely before you begin. This can determine your success in completing the firmware update.

A. Extracting and Running HP SUM

1. Download the firmware bundle binary <filename>.exe or <filename>.tar.gz in a new folder on your system.
2. Extract the bundle:
• Windows: double click <filename>.exe then click “Extract”
• Linux: gunzip <filename>.tar.gz; tar -xvf <filename>.tar
3. The above steps will extract the contents of the bundle in the new folder where the bundle file is located. HP SUM and firmware components must reside in the same folder.
4. Run hpsum, located in the extracted folder, by logging as a user with Administrator or root privilege. Running hpsum will bring up a graphical user interface of the HP Smart Update Manager (HP SUM).

NOTE: HP SUM also provides a Command Line Interface (CLI) that allows user to perform scripted installations in silent mode. For more information refer to the HP SUM User Guide or the "CLIHelp.txt" file in the extracted folder.

B. Installing the Firmware Components using HP SUM - Graphical User Mode

1. Welcome screen:
1. Once started, a page displays with HP SUM introduction content on it. The introduction describes HP SUM, its usage, enhancements (if any), and EVA bundle information.
2. Source Selections screen:

1. The Source Selections screen allows you to choose directories where smart components are located.
2. The directory where HP SUM is running from is automatically added as the default repository.
3. You can optionally have HP SUM check ftp://ftp.hp.com/ for additional firmware or software smart components.  This could include newer components for servers supported in this bundle, plus components for other server types.
4. HP SUM will build an inventory of firmware bundles - packages that can be used to update firmware.
5. Click the "Next" button to move on to the next step.
2. Select Targets screen:

1. This screen is used to specify which targets you want to update.
2. Targets can be added one at a time, or a range can be searched.
3. Credentials must be supplied for each target.
4. Once added, targets can also be managed in groups.  See the HP SUM User Guide for details.
5. Click the “Next” button to move on to the next step.
   NOTE for enclosures:  The Onboard Administrator IP can be added as the first target and HP SUM will find all of the servers and Virtual Connect in the enclosure automatically.  A pop up dialog will appear suggesting to add the found associated targets.  HP SUM will be able to use the OA credentials to log into the blades iLOs automatically.
   NOTE: “localhost” is not applicable for installing the firmware updates included in this bundle.
3. Review/Install Updates screen

1. The suggested updates for each target are displayed on this screen.
2. This screen also allows the following actions:
1. Retrieving details of the updates.
2. Selecting between available revisions.
3. Forcing downgrades.
4. Choosing reboot to activate options
3. For more details and component level granularity, select the item and click the "Select Components" link.
   NOTE: If firmware is the latest or already up-to-date version, HP SUM displays the message "Already-up-to-date". You can override and choose to perform force reinstallation or downgrade the firmware by clicking the "Installation Option" and checking “Force Install” option.
   NOTE: Integrity System Firmware Update supports delayed activation - where the new firmware gets downloaded to the iLO but is programmed only when you power down the system at a convenient time. Delayed activation is the default setting for SFW update. This setting can be changed by doing the following actions:

1. Click "Configure Now" on the Select Components page
2. Select the "Upload and Activate" checkbox.
1. If "Upload and Activate" is selected, HP SUM will do the following actions:
1. Send a graceful shutdown and power off request to the system as part of the update
2. Then power up the system after the System Firmware has been programmed.
2. If you choose to do the power off manually, the programming operation will take approximately 8 minutes to complete before power can be turned on again.
   NOTE: Integrity Superdome 2 nPartition firmware updates can be applied while the partition is Active, but the partition must be rebooted to have the firmware update take effect. HP SUM defaults to not reboot Active partitions.  If you would like HP SUM to include the partition reboot as part of the firmware update process then do the following actions: 
3. Click “Select Devices” on the Select Components page
4. Click “Reboot to Activate” next to the Active partitions you  want to reboot.
3. If you choose to not continue with install on one or more targets, you can uncheck the box on the left of the target.
4. Updates can be scheduled for future times by clicking the “Schedule” button. Once schedules are defined, the “Install” button must still be clicked to activate the schedule.
5. Click the “Install” button to start update on all of the checked targets.
6. HP SUM will display the progress of the firmware update on each target.
7. A status and link to the logs will be displayed for each target at the end of the update.  

Refer HP SUM User Guide and Release notes for more information.

NOTE: The iLO-3 MP CM command "fw" can also be used on the target to display a live progress of the FW update.

COMPATIBILITY/INTEROPERABILITY:

1. WARNING: Do not disconnect power supply to HP Integrity Server during the firmware upgrade process or else the ROM will be corrupted.

DETERMINING CURRENT VERSION:
HP SUM displays the current version of the firmware on the host. However user can also log in to the iLO-3 MP and use the following procedure to find out the current firmware versions.

1. Establish a telnet session with the iLO-3 MP.
2. Logon to the iLO-3 MP using the Administrator password.
3. Type "CM" to enter the Command Menu.
4. Type "SYSREV" to display system revision information. The following should be displayed if the current firmware is installed.
   
    SYSREV
   
    Revisions               Active         Pending
     -------------------------------------
    iLO FW              :  01.53.02
    System FW         :  01.92
    MHW FPGA       :  02.00
    Power Mon FW   :  02.09
    Front Panel HW   :  02.00 /* This may differ. Hardware dependent. */
    PRS HW             :  02.06 /* This may differ. 2.07 is OK too. */
    IOH HW             :  02.02 /* This may differ. Hardware dependent. */

NOTE: If you see a revision in the “Pending” column, it means that this firmware component has been updated BUT the system was not power cycled to activate it. You can proceed with installing a new firmware version. A pending firmware update will be activated on the next power cycle.

KNOWN FIRMWARE ISSUES:
iLO

• If a system is reset while there is a pending system firmware update it will hang. The system should be power cycled.
• Power CAP LED is not functional.
• MP-iLO’s 15 minute auto-logoff can truncate a V-media Create ISO Image. To work around this issue have a console window open while the ISO image is created to avoid timing out the web session
• OpenSSH release 5.9 fails with Integrity iLO SSH. Need work around.

KNOWN INSTALLATION ISSUES:

• If you receive the message "Could not add the following requested repositories:" after selecting a directory to use with HP SUM, the HP SUM temporary directory must be removed and then HP SUM must be restarted.
• Windows: From a command prompt enter: rmdir /S %temp%\hp_sum
• Linux: From a shell prompt enter: rm –rf /tmp/hp_sum
• If you receive the message "Connected to unknown SOAP server" while connecting to targets, another program is probably blocking HP SUM from using SSL port 443, close the other applications and try again. If the problem persists, please exit HP SUM and log out and log back in to clear any background processes that may be blocking HP SUM.
• If you exit HP SUM any time while the default repository is being added, hpsum.exe must be killed before HP SUM is started up again.
• Refer to the HP SUM Release Notes for complete list of known HP SUM installation issues.

DISCLAIMER:
The information in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be reproduced, photocopied, or translated to another language without the prior written consent of Hewlett-Packard Company.

(C) Copyright 1994-2012 Hewlett-Packard Development Company, L.P.

SUPERSEDES HISTORY:

Bundle Version 26.33

ENHANCEMENTS:
iLO

· The  serial port can now be set permanently to AUX mode using a new option provided in iLO. AUX mode will be retained even after an AC power cycle.

FIXES:

iLO

· The system iLO may hang if it remains up without being reset for days or weeks, and a system power cycle may be required to recover.

• If an HP Remarketed system (product number: AH395AR, AH396AR, and AT112AR) is updated with bundle version 26.30, the product number will be reset to the factory default, which may cause warranty entitlement issues when calling HP for support. 

Bundle Version 26.30

ENHANCEMENTS:
iLO

• Enhanced description of the "Momentary Press" button
• Instructions for launching the IRC and connecting securely over HTTPS have been improved in the web GUI

FIXES
The following issues have now been resolved:

iLO

• Cannot access iLO using LDAP domain/uid or short Domain Name
• The DF command may report an invalid serial number value for some CPUs (too many digits or exponential value)
• The uc command could rarely cause the MP command mode to hang
• Temperature sensors for IO Riser, Power Supply and 4 DIMMs are not visible in system health web GUI although they are monitored and acted upon by firmware
• Not able to"Enable DHCP" from the iLO Web GUI
• A user without config iLO privilege is not able to view the status summary page
• An excessive number of DIAGNOSTIC SYSTEM WARNING errors may be logged when booting from a DVD using vMedia. Requires HP-UX 11i v3 1203 Fusion for complete fix
• A user from a LDAP secondary group is not able to login to iLO
• From the Web GUI page, the status of "Current Operating System" is not visible and the "launch SMH" button is not available
• PS command reports "null"instead of "Not Installed"
• Arrow keys do not work correctly in the Remote Serial Console with hpterm emulation
• Fix for CVE-2008-7270, CVE-2009-3555, and CVE-2010-4180
• The cprop command reports an error for POWER_SUPPLY_AC_LOW_LINE when connected to an AC low line

SFW

• Deconfiguration of healthy CPUs due to false cache errors (event 100819)
• MEM_DIMM_LOADING_ERR reported with a valid configuration (HP Integrity rx2800 i2 with 2 memory risers, 2 processors, 8 DIMMs)
• The Trusted boot log did not contain the Image Size and Image Address of the SAS and HP Fibre Channel Drivers

Bundle Version : 26.21

ENHANCEMENTS:
iLO

• Support HP Integrity rx2800 i2 Carrier-Grade Server with DC Power Server (Telco/NEBS certified) and Thermal Policy

FIXES:
iLO

• Fixed an issue where the web GUI could show the fan running at over 100% of maximum speed.
  Bundle Version : 26.20

ENHANCEMENTS:
iLO

• Support for HP Integrity rx2800 i2 Carrier-Grade Server with DC Power Server (Telco/NEBS certified) and Thermal Policy.

Bundle Version : 26.12

ENHANCEMENTS:
SFW

• Enable support for SAS tape boot (requires to use HP Integrity Smart Array firmware (SAS IO firmware) version 5.06 or later).
• Added extra debug logging for CPU "uncore" during a system abort.

FIXES:
SFW

• Illegal memory configurations could cause a system abort during boot after a DIMM de-allocation. Now, the system will boot with reduced memory and display appropriate alerts.
• Fixed an issue where CMC (Correctable Machine Check) log may not be generated after a recoverable LLC (Last Level Cache) error

iLO

• The iLO GUI, System Health screen, no longer displays Altitude Eq Temperature because this sensor is NOT a temperature sensor and it did not display correct information.
• Updated the Event Dictionary

Bundle Version : 26.06

ENHANCEMENTS:

• Support for power management from iLO and OS including Advanced Power Capping and Power Regulation

SFW

• System now generates event for USB over current condition at EFI
• Improved the analysis of MCA logs in case of uncorrectable errors by extending data reporting
• Improved internal tracking of correctable memory errors count on x8 DRAMs

iLO

• Viewing the forward progress log is now supported in the iLO GUI
• Availability and usability have been enhanced.

FIXES:
SFW

• EFI shell extended characters were forced off when entering the boot manager, and restored to their previous state when returning to the shell; this is now fixed
• The level 5 IODISC_RP_LINK_TRAIN_ERR event could be erroneously displayed and cause HPUX to not discover the IPMI device
• Certain events were not sent while in virtual mode during system OS shutdown
• A failed DIMM would no longer show as de-allocated after reboot
• The SM BUS speed was set too high during an MCA, potentially leading to nested MCAs
• Corrected Memory interleaving problem causing MCA with 8x16GB and 4x4GB DIMMs

iLO

• A rare issue in which disconnecting Web SSL users from the Web interface on the "Active Users" tab of the "Status Summary Page" could disallow subsequent web connections. This could be remedied by resetting iLO from the TUI.
• The iLO reset command could be performed from the CLI (xd –r) or the GUI while a FW update was in progress.
• The iLO command prompt could hang from invalid or missing parameters. This could be remedied by resetting from iLO GUI, or using SSH exec "xd -r"
• Failed boot may be logged in the SEL despite a normal boot; and the iLO health monitoring may inappropriately represent the LEDs in the Virtual Front Panel and iLO GUI.
• iLO GUI "system health" page may not load completely on a fully loaded system.
• Corrected issues with command line LDAP usage
• A dropped LAN connection during firmware update could lead to a hung firmware update command or hung HP SUM. iLO now detects the dropped connection, and reports the error.
• iLO TUI (Terminal User Interface) PR command and "power & reset" GUI page would fail if FW upgrade was in process.
• Corrected thresholds for IO Riser area temperature sensor

Bundle Version : 21.07

ENHANCEMENTS:
None

FIXES:

• Fixed an issue where the “String buffer too small” error message could be displayed during a network installation of the server, eventually leading to a system panic.
• Improved boot stability by fixing several potential occurrences of MCAs during boot.
• Health state does not return to 'OK' when temperature goes from Critical to OK. In order to clear this error a system power cycle was required.
• Fixed an issue in which the DIMM Slot location for DIMM errors was being reported as decimal numbers when it should have been reported as hexadecimal numbers.
• An issue in which LDAP did not expect the format user@domain.com has been fixed in the iLO web GUI. The problem still exists in the iLO CLI. The work around is to configure the LDAP server to use an alternative format.
• The System Health Page in the iLO Web GUI now displays temperatures appropriately.
• An issue in which the VMEDIA connections event was logged without an IP address has been fixed.
• An issue with the rare loss of an EFI configuration change has been addressed.
• vMedia performance and reliability has been improved.
• Error handling/containment/logging has been improved.
• Fixed iLO3 Web GUI’s System Inventory page [?] Help icon that lead to error.
• Fatal fan state should now display fatal in the iLO Web GUI instead of warning.
• Pending firmware state with system power ON will now get cleared when AC power loss is detected.
• Power Supply failed state is now persistent when system is turned off.
• iLO Web GUI will no longer show fan units as failed after completion of a pending SFW update.
• Issue of locator UID status displaying not available after SFW upgrade is now fixed.
• Issue of empty IO Slots reported as occupied is fixed.

INITIAL RELEASE:
HP Smart Update Windows Firmware Bundle
Bundle Version : 18.03

System Firmware Version : 01.03
FGPA Firmware Version : 01.13
iLO-3 Firmware Version : 01.20.17
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version : 3.7.1

FEEDBACK
As we are continuing to improve the firmware management process we welcome your feedback on this document and on the firmware update process.
mailto:TEAM-FWupdateFeedback@external.groups.hp.com?subject=FWupdateFeedback%20on%20rx2800i2_26_34: