TITLE: HP Integrity rx2800 i2 Servers Bundle for HP Smart Update Manager running on Windows

VERSION:
HP Integrity rx2800 i2 Servers Bundle
Bundle Version : 21.07

System Firmware Version : 01.09
FGPA Firmware Version : 01.14
iLO-3 Firmware Version : 01.30.30
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version : 3.7.1

DESCRIPTION:
This bundle contains the HP Smart Update Manager (HP SUM) Windows x86 application, the firmware for HP Integrity rx2800 i2 Servers (System firmware (SFW), FPGA firmware, iLO-3 MP firmware & Power Monitor firmware). This bundle can be used to update the firmware using the HP SUM application from a Windows x86 system.

Note: Any updates to the information below will be available on the release notes for HP Integrity rx2800 i2 Servers Bundle for HP Smart Update Manager running on Windows, available on www.hp.com

For more information on HP SUM, review the HP Smart Update Manager User Guide which will be available on hp.com at:

• English version
• Japanese version

More information about firmware update methods can be obtained from the following document which will be updated shortly to include HP SUM and new Platforms

• HP Integrity and HP9000 Servers – HP Firmware Update options

HP recommends systems used in Mission Critical environments update to this revision of firmware during the next system maintenance period in order to improve system reliability.

 [X] Critical
     [  ]  Panic,  [  ]  Hang,  [  ]  Abort,   [  ]  Corruption,  [  ]  Memory Leak,
     [  ]  Other __________
     [  ]  Hardware Enablement,  [X] Software Enablement
 [  ]  Recommended
 [  ]  Optional
     [  ] Hardware Enablement,  [  ]  Software Enablement, [  ]  non-critical
 [  ] Initial Customer Release

SUPERSEDES:
HP Smart Update Windows Firmware Bundle
Bundle Version : 18.03

System Firmware Version : 01.03
FGPA Firmware Version : 01.13
iLO-3 Firmware Version : 01.20.17
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version : 3.7.1

PRODUCT MODEL(S):
HP Integrity rx2800 i2 Server

OPERATING SYSTEMS:
HP-UX 11i v3 OE Update Release for September 2010 (and later OE Releases)
Microsoft Windows server 2008 R2
OpenVMS 8.4

LANGUAGES:
International English

ENHANCEMENTS:
None

FIXES:

• Fixed an issue where the “String buffer too small” error message could be displayed during a network installation of the server, eventually leading to a system panic.
• Improved boot stability by fixing several potential occurrences of MCAs during boot.
• Health state does not return to 'OK' when temperature goes from Critical to OK. In order to clear this error a system power cycle was required.
• Fixed an issue in which the DIMM Slot location for DIMM errors was being reported as decimal numbers when it should have been reported as hexadecimal numbers.
• An issue in which LDAP did not expect the format user@domain.com has been fixed in the iLO web GUI. The problem still exists in the iLO CLI. The work around is to configure the LDAP server to use an alternative format.
• The System Health Page in the iLO Web GUI now displays temperatures appropriately.
• An issue in which the VMEDIA connections event was logged without an IP address has been fixed.
• An issue with the rare loss of an EFI configuration change has been addressed.
• vMedia performance and reliability has been improved.
• Error handling/containment/logging has been improved.
• Fixed iLO3 Web GUI’s System Inventory page [?] Help icon that lead to error.
• Fatal fan state should now display fatal in the iLO Web GUI instead of warning.
• Pending firmware state with system power ON will now get cleared when AC power loss is detected.
• Power Supply failed state is now persistent when system is turned off.
• iLO Web GUI will no longer show fan units as failed after completion of a pending SFW update.
• Issue of locator UID status displaying not available after SFW upgrade is now fixed.
• Issue of empty IO Slots reported as occupied is fixed.

PREREQUISITES:

• Please see the HP Smart Update Manager User Guide for any prerequisites required for HP SUM.

NOTE: HP Smart Update Manager (HP SUM) for Windows is supported on following Windows Operating Systems:

• Microsoft Windows Server 2008 R2
• Microsoft Windows Server 2008 R2 Foundation Edition
• Microsoft Windows Server 2008 x64 - All Editions
• Microsoft Windows Server 2008 x64 - Server Edition
• Microsoft Windows Server 2008 x64 - Server Core Edition
• Microsoft Windows Server 2008 Essential Business
• Microsoft Windows Server 2008 Foundation Edition
• Microsoft Windows Server 2008 Small Business
• Microsoft Windows Server 2008 W32 - All Editions
• Microsoft Windows Server 2008 W32 - Server Edition
• Microsoft Windows Server 2008 W32 - Server Core Edition
• Microsoft Windows Server 2003 x64 Edition (Including R2 & Base Edition)
• Microsoft Windows Server 2003 - All Editions (Including R2 & Base Edition)
• Microsoft Windows XP Professional

INSTALLATION INSTRUCTIONS:
Please review all instructions and the "Hewlett-Packard Support Tool License Terms" or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and limitation of liability and warranties, before installing this package. It is important that you read and understand these instructions completely before you begin. This can determine your success in completing the firmware update.

NOTE: Should you have McAfee firewall installed, refer to the "KNOWN INSTALLATION ISSUES" mentioned below in this Release Note.

A. Extracting and Running HP SUM

1. Download the binary rx2800i2_fw_bndl_win.exe in a new folder on your Windows system.
2. Double click the file, rx2800i2_fw_bndl_win.exe, to run it.
3. Click the "Extract" button.
4. When asked, browse and select or create a new folder to extract bundle contents. HP SUM and firmware components must reside in the same folder. After extraction completes, click the "Close" button.
5. Execute "hpsum.exe" as Administrator (with superuser privilege). Executing hpsum.exe will bring up a graphical user interface of the HP Smart Update Manager (HP SUM). HP SUM provides an easy-to-use graphical interface that enables you to deploy and maintain firmware components.

NOTE: HP SUM also provides a Command Line Interface (CLI) that allows user to perform scripted installations in silent mode. For more information please refer to the HP Smart Update Manager User Guide or the "CLIHelp.txt" file in the extracted folder. Note that the CLI does not support the "Upload but Do Not Activate" option which is available only in the GUI mode.

B. Installing the Firmware Components using HP SUM - Graphical User Mode

1. Once started, HP SUM displays a startup screen showing the version and then displays the “Source Selections” screen.
2. Choose – define Repositories you want to be considered for updating.
   1. The “Source Selections” screen allows the user to choose a directory (repository) where the firmware components are located. The directory to which the bundle is extracted is the default location.
      NOTE:The option "Check ftp.hp.com" will enable HP SUM to check and download latest software updates available online on hp.com. However, this feature is currently not supported for HP Integrity Servers.
   2. Select the "Start Inventory" button to proceed to the Inventory Progress screen.
   3. The Inventory Progress screen displays while the HP SUM builds an inventory of available updates in the repository. Once this check completes, HP SUM shows the "Select Installation Host" screen.
3. Define - Select Host: i.e., target devices you want to update.
   1. The "Select Installation Host" screen enables you to choose a host (target) for component installation.
   2. Select "Remote Host or Group" radio button. Note: “Local Host" is not applicable for installing the firmware updates included in this bundle.
   3. Select the “Manage Hosts” button to enter hosts to be updated. Valid hosts for this bundle include the iLO-3 MP of the HP Integrity rx2800 i2 servers.
   4. Select the “Add Host” button and begin entering the information for one or more hosts by inputting either DNS Name or IP Address or Range of IP Addresses.
      • To update a rack server and ILO firmware, enter the iLO-3 MP IP or DNS name.
   5. Descriptions of each of these host entries could be entered by the user to easily identify the host in current or successive sessions of HP SUM.
   6. Use the Manage Group button if you want to group one or more hosts.
   7. Select the hosts and/or groups where you want to install the firmware components and click “Next” button on the bottom-right corner of the screen.
   8. HP SUM then requests credential details for each selected Host.
      NOTE: HP SUM does not recommend including more than 16 hosts in a group.
4. Enter Credentials
   1. Each host (i.e., target) will require credential details.
      NOTE: The option “Use current credential (requires an existing trust relationship with the host)” when selected will use the credential of the current user credential to login to the remote host which is not applicable for Integrity rx2800 i2 rack server.
   2. HP SUM contacts the host to validate the credential details one at a time for each host.
   3. In the next screen, HP SUM runs a discovery routine that determines which firmware components are already installed on the remote host.
5. Select what you want to install.
   1. Next screen provides the bundle filter options. The current bundle is automatically selected by HP SUM. The bundle filter options are enabled by selecting the checkbox against the current bundle.
   2. The bundle filter options are:
      ALLOW NON BUNDLE VERSIONS: Selecting this option allows HP SUM to include smart components having different versions of components in the current bundle. Example: A smart component for OA containing a later version of firmware.
      • ALLOW NON-BUNDLE PRODUCTS: Selecting this option allows HP SUM to include smart components of product which are not defined in the current bundle. Example: A smart component for Virtual Connect firmware update.
      • FORCE ALL BUNDLE UPDATES: Sets the Force Update flag for all smart components.
   3. Click “Ok” button to proceed to the next screen where HP SUM displays the installed firmware versions versus what is included in the bundle. You can select firmware components you need to update.
   4. HP SUM displays firmware item to be installed on the hosts.
   5. For more details and component level granularity select the item and click the "View Host" button.
      NOTE: If firmware is latest or already up-to-date version, it would show "Nothing-to-Install". User can override and choose to perform force reinstallation or downgrading the firmware by clicking the "Installation Option" and checking “Force Install” option.
      NOTE: System firmware update supports delay activation - where the new firmware gets flashed on the ROM but activated only when you will reboot the system at a convenient time. This option can be selected by clicking the "Configure Now" and then selecting "Upload but Do Not Activate" checkbox. The default setting is that the system will shutdown and reboot.
   6. Repeat the above steps 4-5 for all firmware components listed, until HP SUM displays “Ready” against each listed items to be installed.
6. Launch the update - Install
   1. Proceed with installation of the selected firmware on the selected hosts by clicking the "Install" button on the bottom-right corner of the screen.
   2. If the “Upload and Activate” option is selected either by taking the default or explicitly selecting it, an option dialog will pop up with the request

      “The Integrity Server will REBOOT during the firmware update process in order to activate the new system firmware.
      Press OK to continue update, or Cancel to return to making selections."

      Select the appropriate button. HP SUM may take up to 45 minutes to complete the firmware update on a remote host.

   3. HP SUM displays the progress of the firmware update on the local host.
   4. Please do not interrupt HP SUM until it completes the firmware installations on all remote hosts.
   5. When the update completes, HP SUM displays success message (or failure message in case of firmware update failure) for each host.
   6. HP SUM Installation Logs are located in “C:\cpqsystem\hp\log\” folder on the local Windows system.
   7. HP SUM Debug Logs are located in “%temp%\hp_sum” folder on the local Windows system. See the HP Smart Update Manager User Guide for more information on the debug files.

C. Using HP SUM Command Line Interface (CLI) Mode
Please refer to the HP Smart Update Manager User Guide or CLIHelp.txt in the extracted folder for information on the available command line arguments.

NOTE: There is no command line argument to specify the “Upload and do not activate” option. If HP SUM is started from the command line using the silent argument (/silent), the system being updated will reboot automatically.

For more information on HP SUM, review the HP Smart Update Manager User Guide which will be available on hp.com at:

• English Version
• Japanese Version

COMPATIBILITY/INTEROPERABILITY:

WARNING: Do not disconnect power supply to HP Integrity Server during the firmware upgrade process or else the ROM will be corrupted.

DETERMINING CURRENT VERSION:
HP SUM displays the current version of the firmware on the host. However user can also log in to the iLO-3 MP and use the following procedure to find out the current firmware versions.

1. Establish a telnet session with the iLO-3 MP.
2. Logon to the iLO-3 MP using the Administrator password.
3. Type "CM" to enter the Command Menu.
4. Type "SYSREV" to display system revision information. The following should be displayed if the current firmware is installed.
   
    SYSREV
   
    Revisions               Active         Pending
     -------------------------------------
    iLO FW               :  01.40.32
    System FW          :  99.06
    MHW FPGA       :  02.00
    Power Mon FW   :  02.09
    PRS HW             :  02.06 /* This may differ. 2.07 is OK too. */
    IOH HW             :  02.02 /* This may differ. Hardware dependent. */
    Power Supply 1   :  02.01 /* This may differ. Hardware dependent */
    Power Supply 2   :  02.01 /* This may differ. Hardware dependent */

KNOWN FIRMWARE ISSUES:

• When using VT220-8 Terminal Emulation for the Serial Port, SFW boot may ASSERT when the SFW Boot Manager Screen is displayed. An event will be logged. The following output will be displayed on the SFW console, mixed in with the Boot Manager Menus: ASSERT ...\Universal\Console\TerminalDxe \TerminalConIn.c(1595): ((BOOLEAN)(0==1))
• While the system is at the EFI Shell or the OS is running, SFW will not report if any of the QPI links drop lanes and become degraded (functional, but with less lanes). SFW will detect QPI links with dropped lanes and send events only during SFW boot. Possible degraded OS performance (as time elapses after OS boot) due to increased memory, CPU, and I/O access times.
• Due to an Intel PAL (PAL4.28) problem, Processor Thermal Events CMC (Correctable Machine Check) may not be handled correctly, resulting in a System MCA with a corrected MCA logged by System Firmware.
• EFI reconnect -r does not complete and return to EFI shell prompt. The reconnect -r command may take up to 25 minutes to complete. In some cases it may never complete. A hang of 12 minutes is seen during the command. Therefore the normal completion time for this command would be about 10-12 minutes.
• Unable to login to web with empty user name, password when sec override is enabled.
• If the Windows OS initiates a Global MCA while the OS is running, the system will not display a blue screen.
• rx2800 i2 server with the HP Integrity VM Host application may cause the supported HPVM guests to panic after this firmware update. See the HP-UX Errata for HP Integrity rx2800 i2 for a list of required HPVM Host patches.

KNOWN INSTALLATION ISSUES:

• HP SUM fails on Windows Vista® due to McAfee firewalls. This is a known issue with McAfee that McAfee firewalls block HP SUM traffic.

  To resolve this issue, enable the port traffic associated with the HP SUM application by performing the following steps:

  1. From the system tray, click the McAfee icon.
  2. Select Manage Features.
  3. Select McAfee Host Intrusion Prevention.
  4. Select the Activity Log tab. Notice the entry in the Message column similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM.
  5. From the menu, select Task>Unlock Interface.
  6. Enter the password of the McAfee user interface.
  7. Select the Firewall Policy tab.
  8. On the bottom of the screen, click Add (Add new rule).
  9. Use the following settings for the new firewall rules on your system.
     Action: Permit
     Protocol: IP - TCP
     Direction: Incoming
     Local Service: Single - http
     Remote Service: Range From: 1024 - To: 65535
     Address: Any Active
     
  10. Click OK to ensure new firewall rules have been implemented.
  11. Restart HP SUM.

      Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access.

• Sometimes HP SUM may appear to hang during firmware update on HP Integrity rx2800 i2 servers. The user needs to wait for another 30 minutes and then restart HP SUM if update has not been completed.
• The "FORCE ALL BUNDLE UPDATES" option on the “Select Bundle Filter” screen does not set the "force install" flag for all firmware components in the bundle. The user can choose to perform force installation for every individual firmware component by selecting the "Installation Option" for the firmware component and checking the “Force Install” option.

DISCLAIMER:
The information in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be reproduced, photocopied, or translated to another language without the prior written consent of Hewlett-Packard Company.

(C) Copyright 1994-2011 Hewlett-Packard Development Company, L.P.

SUPERSEDES HISTORY:
None

INITIAL RELEASE:
HP Smart Update Windows Firmware Bundle
Bundle Version : 18.03

System Firmware Version : 01.03
FGPA Firmware Version : 01.13
iLO-3 Firmware Version : 01.20.17
Power Monitor Firmware Version: 02.09

HP Smart Update Manager (HP SUM)
HP SUM Version : 3.7.1

FEEDBACK
As we are continuing to improve the firmware management process we welcome your feedback on this document and on the firmware update process.
TEAM-FWupdateFeedback@external.groups.hp.com