Using Insight Diagnostics from a Browser

HP Insight Diagnostics online edition allows you to view information from a Web browser. Insight Diagnostics can be invoked from the system System Management Homepage or from Systems Insight Manager.

Browser Requirements

The requirements are TCP/IP and one of the following browsers:

The minimum browser requirements include support for tables, iframes, JavaScript, and CSS.

IMPORTANT: You must have all of the following browser options enabled for the Web-enabled diagnostics to work properly:

Browsers not listed may or may not work correctly depending upon the specific implementations of standard technologies.

Accessing Insight Diagnostics from the System Management Homepage

To run Insight Diagnostics locally, use the following URL: https://127.0.0.1:2381/

To run Insight Diagnostics remotely, use the URL: https://machine:2381/ where machine is the IP address of the remote machine or the computer name of the remote machine under DNS.

Note: Notice that the URL is followed by 2381. This is the port or socket number that the HP management agents use to communicate with the browser. If this number is not specified, the browser might attempt to connect to another web page if the managed server is running a web server.

Accessing Insight Diagnostics from Systems Insight Manager

  1. From the Tools menu, go to the System page.
  2. Select Insight Diagnostics from the Links tab. The Insight Diagnostics home page is displayed.

Security

Web-based management agents running on Windows and Linux operating systems have no default passwords. On a fresh install the administrator password, operator password, and user passwords are configured during installation. For more information, refer to the HP Insight Management Agents User Guide.

Logging In

The Login dialog box allows you to access any of the available Web agents. To access the desired agent:

  1. Navigate to https://devicename:2381. The first time you navigate to this link, a Security Alert dialog box may be displayed asking you to indicate whether or not to trust the system. Click Yes.
    Note: The Security Alert dialog box is specific to Internet Explorer and should not appear in other browsers
    Note: If you want to implement your own PKI or install your own generated certificates into each managed device, you can install a Certificate Authority Root Certificate into each browser to be used for management. If this is implemented, the Security Alert dialog box should not be displayed. If the alert is displayed when you do not expect it, you may have browsed to the wrong device. You can refer to the online help in your browser for more information about installing the Certificate Authority Root Certificate.
  2. The Login page is displayed.
    Note: If Anonymous access is enabled, the Login page is bypassed and the System Management Homepage is displayed instead. Skip to step 6.
  3. Enter the appropriate username account.
  4. Enter the correct password in the Password field.
  5. Click OK. The System Management Homepage is displayed.
  6. Click the HP Insight Diagnostics link from the System Management Homepage.

Navigation

The Insight Diagnostics home page contains the following navigation tabs: Survey, Diagnose, Status, Log, and Help.

Survey Tab

The Survey tab allows you to view important system configuration information. You can view information from a variety of categories in a Summary view or an Advanced view. Survey collects the current system information each time Insight Diagnostics is loaded.

Survey information captures can be scheduled and historical captures can be compared to determine changes in a system's confuration over time.

Diagnose Tab

Insight Diagnostics' new Diagnose feature enables high system availability by performing various non-intrusive, in-depth system and component checks while the operating system is up and running. Smart Array Drive Diagnosis is the premier feature of hardware diagnosis, and it provides the ability to assess the health of hard disk drives attached to Smart Array Controllers and select Modular Smart Array (MSA) products. Power Supply Diagnosis is the newest addition to hardware diagnosis, and it provides the ability to assess the health of select power supply models.

For usage information, best practices, and a complete support listing, review the HP Insight Diagnostics User Guide located at http://www.hp.com/servers/diags/.

Status Tab

The Status tab will display information about currently running Diagnose tests and allow the user to review the results of these tests upon completion

Log Tab

The Log tab shouws a variety of system logs. The logs available include:

All Logs contain options to Clear the log as well as Save the log to an HTML file.

Help Tab

The Help tab contains a collection of help documents that can be accessed directly from Insight Diagnostics that describe how to use Insight Diagnostics.

Using Survey

When the Survey tab is selected, the Category and View menus allow you to see important system configuration information. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary view, the following categories of information are available on the Survey menu:

Comparing Sessions

You can also compare the information from two sessions and view the differences in any of the above categories by selecting the Compare Configurations sub tab.

  1. Choose a Survey session from the Configuration 1 drop down box.
  2. Choose a Survey session from the Configuration 2 drop down box.
  3. Click the View Comparison Results button.

Once the Comparison is loaded, you may choose a View Level or Category the same way as the Current Configuration display. To view only the changed entries for the selected category, check the View Changes Only checkbox.

Entries may have the following change status:

To return to the current configuration information, select the Current Configuration sub tab.

Saving a Survey Session

To save an HTML formatted Survey report, click the Save link located on the Survey tab's Current Configuration sub tab and enter a file name. The Survey HTML file can be viewed by a standard web browser.

Note: To save a complete Survey session, you must select the Advanced view and the All category.

To get an XML formatted Survey report, copy the session file from the hpdiags directory. Survey session files are named using the format: SurveyDATE.xml. Where DATE is the date and time the session was captured.

Delete a Survey Session

  1. Click the Manage Configurations button from the Current Configuration sub tab.
  2. Check the sessions listed on the page that you want to delete.
  3. Click the Delete button.

Survey Scheduling

  1. Click the Schedule Captures button from the Current Configuration sub tab.
  2. Choose either Weekly or Monthly for the capture frequency.
  3. Select the days of the week or month that the capture should be taken.
  4. Enter the time at which to perform the capture.
    Note: Start time is in 24 hour format.
  5. Click OK.

Using Integrated Management Log

The Integrated Management Log sub tab under the Log tab displays the current entries in the IML. Each event in the IML has one of the following statuses to identify the severity of the event:

The severity of the event and other information in the IML helps to quickly identify and correct problems, thus minimizing downtime.

The IML has several capabilities to enhance the ability to identify, correct, and document server health. The following features are supported: