User Interface

Navigation

The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.

Survey Tab

When the Survey tab is selected, the Category and View menus allow you to see important system configuration information. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary view, the following categories of information are available on the Survey menu:

Survey information can be saved by selecting the Save button at the bottom of the Survey tab. Survey information will be saved in HTML format and can be viewed by any standard web browser.

Note: To save a complete Survey session, you must select the Advanced view and the All category.

Test Tab

Insight Diagnostics provides the capability to test all the major pieces of hardware in the system. Test progress is displayed on the Status tab. Detailed test results are displayed on the Log tab. There are three types of tests:

There are two different testing modes:

Tests can be further configured and customized by using the following attributes:

To begin testing:

  1. Select the Test tab
  2. Select the sub-tab of the Test Type to perform (Quick, Complete or Custom)
  3. Select the Test Mode (Interactive or Unattended)
  4. Choose how you want the test to be executed, either by a Number of Loops or by Total Test Time.
    When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.
    NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.
  5. Select which devices (Quick and Complete tests) or which tests (Custom) to run
  6. Click on Begin Testing to start the test.
    The Status tab will automatically become selected and the Test tab will be disabled until testing completes.

While tests are being performed, the user can monitor the progress in the Status tab. Any errors that are detected are summarized in the Error Log.

To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.

Status Tab

The Status tab displays the status of the currently running tests, or the last run tests if applicable. The main progress bar displays the percent complete of the current set of tests as well as duration information. A table below the progress bar displays statistics for each individual device. Tests in progress can be cancelled by pressing the Cancel button.

Note: Due to the nature of some tests, the tests may not cancel immediately. During this time, the status of the tests will be 'canceling' until the test can reach a stopping point.

After testing has completed, the Retest button allows you to run the last set of tests that were executed again. This allows you to re-run the set of tests without having to go back to the test selection page.

Note: If you wish to retest only those devices that failed, perform a Custom test. You can specify the number of retries to perform in the parameter settings for each test.

The Status page also shows:

Tests can have the following condition status:

Log Tab

The Log tab consists of three views:

Test Log

The Test Log displays all the tests that have been executed with the following information:

The Clear Test Log button will clear the contents of the Test Log.

The Save button will allow the user to save the Test Log to a file in HTML format.

Error Log

The Error Log displays any errors that have occurred either during the startup of Insight Diagnostics or during testing. The following information is displayed:

The Clear Error Log button will clear the contents of the Error Log.

The Save button will allow the user to save the Error Log to a file in HTML format.

Integrated Management Log

The IML records system events, critical errors, power-on messages, memory errors, and any catastrophic hardware or software errors that typically cause a system to fail. The IML allows the manipulation of this data. Insight Diagnostics has the ability to add notes to, clear, and mark for repair items in the IML (on supported systems). The Integrated Management Log displays the following information:

The severity of the event and other information in the IML helps to quickly identify and correct problems, thus minimizing downtime. The severity of the event can be classified as one of the following:

The IML has several capabilities to enhance the ability to identify, correct, and document server health. The following features are supported:

Help Tab

The Help tab contains information that can assist a user in working with Insight Diagnostics. The following features are available: