The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.
When the Survey tab is selected, the Category and View menus allows you to see important system configuration information. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary view, the following categories of information are available on the Survey menu:
Overview - Displays a listing of general information about the computer.
All - Displays a listing of all information about the computer.
Architecture - Displays the type of bus the computer uses. In addition, if the bus is PCI, information about the PCI configuration is displayed.
Asset Control - Displays the serial number of the computer (system identification number).
Communication - Displays information about the computer parallel (LPT) and serial (COM) port settings, Universal Serial Bus (USB), and network controller information.
Graphics - Displays information about the graphics subsystem of the computer. This includes information about the graphics card, mode, and ROM.
Input Devices - Displays information about the type of keyboard, mouse, and other input devices connected to the computer.
Internal Conditions - Displays information about the health of the computer. This includes fan, temperature, and power supply information. Available only on Proliant Servers.
Memory - Displays information about all memory in the computer. This includes memory on the board and any memory modules installed.
Miscellaneous - Displays information obtained from the computer's configuration memory (CMOS), BIOS data area, Interrupt Vector table, and diagnostics component information.
Resources - Displays the system device resource usage information. This includes information about I/O, memory, IRQ, slot ,and bus usage.
Storage - Displays information about storage media connected to the computer. This list includes all fixed disks, floppy drives, and CD-ROM drives.
System - Displays the product type, processor type and speed, and coprocessor information. Also shown in this display is information about all ROMs in the computer.
Survey information can be saved by selecting the Save link on the top menu of the Survey tab. Survey information will be saved in HTML format and can be viewed by any standard web browser.
Note: To save a complete Survey session, you must select the Advanced view and the All category.
The Insight Diagnostics utility provides the capability to test all the major pieces of hardware in the system. Test progress is displayed on the Status tab. Detailed test results are displayed on the Log tab. There are three types of tests:
Quick Test - Provides a predetermined script where a sample of each hardware component is exercised and requires no user intervention.
Complete Test - Provides a predetermined script where each hardware component is fully tested.
Custom Test - Provides the most flexibility in controlling the testing of a system. The Custom Test mode allows the user to specifically select which devices, tests, and test parameters are run.
There are two different testing modes:
Tests can be further configured and customized by using the following attributes:
To begin testing:
Select the Test tab.
Select the Type of Test to perform and then select the Test Mode, either Interactive or Unattended.
Choose how you want the test to be executed, either Number of Loops or Total Test Time.
When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.
NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.
Click on Begin Testing to start the test.
While tests are being performed, the user can monitor the progress in the Status tab. Any errors that are detected are summarized in the Error Log.
If the diagnostics utility detects an error during a test, the user can mouse-over the failed text in the Status tab to display additional information for the type of error and the error code.
To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.
The Status tab displays the status of the selected tests. The main progress bar displays the percent complete of the current set of tests. A graph below the progress bar displays statistics for each individual device. During tests of longer duration, the Status screen refresh rate will vary. The Status screen contains a link that can be used to refresh the screen manually. Tests in progress can be cancelled by pressing the Cancel button.
After testing has completed, the Select New Tests and Retest buttons allow you to go back to the previous test selection page to select a new set of tests or retest the last set of tests that were executed. This allows you to re-run the set of tests without having to go back to the test selection page.
Note: If you wish to retest only those devices that failed, perform a Custom test. You can specify the number of retries to perform in the parameter settings for each device.
The Status page also shows:
Devices can have the following condition status:
The Log tab consists of three views.
Test Log - Displays all tests that have been executed, number of times of execution, number of times the test failed, and the time it took to complete the test. The Clear Test Log button will clear the contents of the Test Log.
Error Log - Displays the tests that have failed during testing. Besides displaying the device and test, this section may also include error details. The description section describes the error that the diagnostic test found. The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. The error count is the number of times the test has failed. The Clear Error Log button will clear the contents of the Error Log.
Integrated Management Log - The diagnostic utility has the ability to add notes to, clear, and mark for repair items in the IML (on supported systems).
The IML records system events, critical errors, power-on messages, memory errors, and any catastrophic hardware or software errors that typically cause a system to fail. The IML allows the manipulation of this data.
The Log tab automatically displays the current entries in the IML. Each event in the IML has one of the following statuses to identify the severity of the event:
The severity of the event and other information in the IML helps to quickly identify and correct problems, thus minimizing downtime. The IML has several capabilities to enhance the ability to identify, correct, and document server health.
IML Menu options:
Save - saves the current entries of the IML to a file. This file is saved as an html copy of the IML screen. This operation does not affect the current contents of the IML. It allows archival of IML data for use when working with HP to diagnose issues.
Clear IML - clears all IML entries. Note: HP recommends saving the current contents into a file before emptying the log.
Mark As Repaired - marks a specific entry as repaired.
Add Maintenance Note - Mark a specific entry with maintenance information.
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